The Global Service Challenge – Procurri

To fully support agility, the solutions chosen will need to enshrine all the latest innovations in areas like artificial intelligence, machine learning or prescriptive analytics.

The reason why sovereignty is so important, is that it enables organisations to be innovative with their data and deliver new digital services. Historically, there has been a distinct lack of trust in the cloud, leading to a lack of innovation.

For a decade-and-a-half now, centralised cloud computing has been considered the standard IT delivery platform and little is set to change on that front.

For organisations to improve their security, they must seek visibility of all the components that go into the software they use.

t's an exciting period of change for the industry, as new technologies are woven into operations to streamline services and enhance the customer experience.