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Customer

Why is Modern Customer-Centric Design so Important?

Maintaining focus on addressing customer requirements quickly becomes more challenging as additional business challenges emerge.

CRM testing: a six-step guide

CRM testing will help you identify any potential issues before they can cause any damage or disruption in operations.

Disruptive Live Launches Brand New Quarterly Big-Ticket Showcase

To Register to speak or find out more, click...

How should businesses communicate to customers?

As lockdown measures in the UK continue to ease,...

Automation vs Emotion: Are people still important in customer experience roles?

In the past few weeks, investment in digital transformation...

How IoT Is Enhancing Customer Experience

Customer experience is overtaking price and product quality as key metrics of brand differentiators and customer retention today. Retailers and organisations are keeping up...

9 tips for creating eyeball grabbing content that drives conversion

Most content begins with written words rather than visuals! So it doesn’t matter what kind of content you create, whether it is a beauty...

7 proven tactics to build a strong relation with customers

In this day and age, the internet is an intrinsic component of everyone's daily lives. Apart from apprising its denizens of the goings-on in...

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