IT asset management company Raynet has partnered with service management platform Xurrent to connect the two systems, the companies announced on 22 May 2026. The integration brings Raynet One's IT asset discovery into Xurrent, giving organisations a continuous feed of normalised data across physical, virtual and cloud environments without manual reconciliation.
The underlying problem is well-established. Service desks and operations teams have long struggled with CMDB records that are incomplete, stale or inconsistent — a gap that undermines automation, complicates incident resolution and distorts capacity planning. Raynet's approach centres on what it calls True IT Asset Visibility: a single, verified inventory that other systems can consume reliably.
By embedding that inventory into Xurrent's AI-powered service and operations platform, the partnership aims to make that reliability operational rather than aspirational. Automated service processes depend on knowing what assets exist and how they relate; without accurate input data, the automation either fails silently or produces wrong outputs.
Raynet, headquartered in Paderborn, Germany, has operated since 1999 and serves customers across Germany, the US, Poland, Turkey and the UK. Xurrent targets corporate IT teams and enterprise managed service providers. Neither company disclosed which customer segments would gain access to the integration first, or whether the feature is generally available at launch.
