Lycamobile builds new digital back office with OpenText

UK mobile operator digitally transforms complex legal and invoice processes with OpenText

London, UK – 28th November 2017. OpenText™ (NASDAQ: OTEX, TSX: OTEX), a global leader in Enterprise Information Management (EIM), today announced that Lycamobile, the world’s largest mobile virtual network operator (MVNO), has selected OpenText to provide a digital back office for its Legal and Accounts Payable departments. Lycamobile will use multiple products from OpenText’s Release 16 platform, including Process Suite, Content Suite, and Contract Centre to help cut costs and increase efficiency by digitally transforming its legal and invoice processes.

Lycamobile is the world’s largest mobile virtual network operator, operating in 23 countries across five continents. It is the market leader in the international prepaid mobile calls market, with over 15 million customers worldwide and a new one joining every two seconds.

For the first phase of the project, Lycamobile has deployed OpenText Process Suite to digitise and automate the Accounts Payable process, and OpenText Contract Center to support its legal teams. Both of these solutions feed into OpenText Content Suite, providing a single, secure source of truth for AP and legal documents, and reducing the burden of administering physical documents. The teams will generate invoices and contacts digitally and automate key parts of the approval and processing workflows, using Content Suite to store and index documents. Lycamobile plans to expand its use of Content Suite to support the whole head office, encompassing all invoices and contracts, and extending to other departments.

“We chose OpenText because of its proven enterprise-grade technology and powerful integrations,” said Prem Sivasamy, deputy chairman at Lyca Group. “We wanted a set of solutions that would integrate with our existing digital systems and support the changes we make in the future. We believe OpenText could deliver just what we needed on that.”

“We are looking forward to using OpenText’s digital back office to digitise our infrastructure and processes,” said Sivasamy. “With OpenText’s platform, including the ability to work across all devices, our processes flow much more smoothly.”

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