Customer Service Platforms
Helpdesk and multichannel customer service tools
Find partners
Navigate IT Limited
At Navigate IT, we provide support services to businesses that don’t have their own dedicated IT staff. We act as your helpdesk supporting your users, and your IT Systems Administrator to provide you with the reliable support needed to make your business run efficiently and effectively. Our clients rely on us to handle their computer systems and network so they can focus on running their business. With emergency support available 24/7, our clients have peace of mind knowing that we are here to help, even outside of normal business hours.
easipc Services Ltd
easipc are an established IT support company providing services to over 120 schools and multi-academy trusts in Northamptonshire and surrounding counties. Our aim is to provide your school with friendly, informative support and advice in order to empower educating through technology. With a 20+ strong team of engineers we make sure best practice is communicated effectively throughout our schools, unlocking a wider support network that is continually improving, teaching and learning through the sharing of ideas and understanding of what latest technology best suits.
SilverRail
SilverRail is building the digital infrastructure for the global rail industry. SilverRails technology makes rail travel easy for rail operators, travel agencies and travellers. Its product suite spans the full customer experience: journey planning, distribution, fulfilment, customer service and data insight. We handle more than 1 billion online rail searches each year We distribute tickets for more than 35 providers and carriers We process more than 30 million bookings each year We serve more than 1,500 corporate customers worldwide SilverRail was founded in 2009 and has offices in London, Boston, Stockholm and Brisbane.
Peak Telecom
Managed telecommunication services & tech support with excellent customer service for UK businesses with 20 years’ experience delivering cutting-edge mobile communications and cloud solutions to keep your business connected. Our mission is simple. We provide cost-effective solutions that will scale, flex and deliver value for your business. Our team of experts are well versed in the latest products, applications and cloud-based technologies. We are always on hand to provide a unique level of personal support. The most important role we can play is to be there when you need us. We want to help you to grow your business and build your teams. We pride ourselves on understanding your business needs, not just to design solutions for the moment, but to proactively seek out the best solutions for the long-term benefit of your business and customers. For years we have been working with companies across the UK in a broad spectrum of industries, with customers in waste management, construction and retail.
Ballicom
Were dedicated to helping you invest in your workspace and optimise your businesses output. Ballicom is one of the UKs leading B2B technology and solutions providers. Sourcing high-quality devices to private and public sectors since 1993. Our product range includes everything from laptops, desktops and office accessories to cameras, printers and networking equipment, all sourced from the industrys leading manufacturers. We pride ourselves on our commitment to customer service, offering fast delivery, competitive prices, and expert support.
Bellingham IT
At Bellingham IT, we believe that development is key to success, both with people and business. As such we strive for continuous improvement in all that we do, and encourage our staff and partners challenge all of our processes, to find a better more efficient way. This approach has led us to ISO-9001 alignment and Cyber Essentials certification. We apply this same mindset to all of our clients, helping them in turn to improve their internal systems and processes. We see ourselves more as an insurance policy for your business, rather than an IT support company. Dealing with the daily technology headaches so that you can focus on the important parts of your business. Your business is at the heart of everything that we do. Technology can be very complex and confusing so we make things robust and simple. Less to go wrong and easier to manage. Does this sound good to you? Call us on 01924 253 204 to see how we can help you and your business? Alternatively email on p.heigham@bellinghamit.co.uk
Tecserv IT Services Ltd
Tecserv IT Services Ltd have developed a reputation of excellence within the office equipment industry, originally specialising in the installation and collection of print equipment Tecserv have developed a host of nationwide services ranging from storage and preparation all the way through to networking devices and repairing equipment for the Industry. We feel our uniquely developed services are scalable to any size organisation which is why we are pleased to be working alongside some of the industrys leading manufacturers, independent dealers and small sales driven organisations. The organisation embraces the culture of continuous improvement where the management team constantly review and update company procedures to ensure our organisation continues to evolve and develop in line with the industry and its requirements. For more information regarding the services we offer, please take the time to visit our website www.tecserv-uk.co.uk or give our dedicated booking team a call on 03451540338
Douglas Stewart EDU
We are a leading distributor with a focus on educational resources and technologies for the education marketplace and businesses across the UK and Europe. Providing market intelligence, insight and connections is a core part of the of the Douglas Stewart offering along with our friendly approach and our outstanding customer service. We’d like you to think of our customer service team as an extension of your own team, helping you source the right solution as quickly and as easily as possible.
Efficient Infrastructure Solutions
EIS is a Scottish SME specialising in IT and AV Service Delivery. Established in 2008 EIS has seen continued growth within its Public & Commercial clients through repeat business, referrals and expansion of their core capabilities. Our unique approach and code of conduct ensures an efficient and focused engagement which guarantees the desired outcomes for the clients. Code of Conduct All EIS staff and contractors are asked to commit to a set of precise conduct guidelines. It allows every person representing EIS to engage with our customers at the highest customer service level. It ensures consistency and integrity which we regard as essential for a long and prosperous relationship with our customers. Our conduct guidelines includes areas such as Appearance, Language & Communication, Business processes and escalation, Documentation, Health & Safety, Security, Environment etc. Engagement We do not differentiate between suppliers, partners and customers when it comes to our rule of engagement. As soon as an organisation conducts business with us we are determined to make it a real partnership striving for common goals. Mutual success is the only acceptable outcome and we will contribute in an efficient and structured way by prioritising accuracy, clarity, honesty along with technical excellence. Outcomes Common goals and mutual success is the aim but we all know it is never easy. But by approaching obstacles and challenges in a focused, informed and analytical way, we are genuinely managing to simplify projects, remove risks and delivering efficiently. Our methodology has proven successful again and again in achieving the desired outcome. Core Competencies Consultancy Design Technical verification / POC Procurement Project management Installation & Integration Programming Support Maintenance Training Documentation
Vista Technology Support
Vista is the UK market leader in delivering IT technology deployment and support services in retail, hospitality, healthcare and entertainment sectors. With over 25 years of specialist expertise and experience, Vista provides high quality, secure and cost-effective technology support services to large organisations operating within many sectors including retail, hospitality, pharmacy, cinema and entertainment. From our origins as a cash register repair business back in 1995, Vista has evolved to offer a comprehensive suite of retail IT managed services including: service desk, helpdesk, and on-site hardware maintenance. Our Projects Services division also manages a range of project activities on behalf of our customers including new store openings, refits and estate wide technology deployments. Vista installs and supports all technology that sits within the four walls of a physical store or restaurant including the infrastructure cabling. Vista has developed an excellent reputation within its market with customers commending the business on its service quality and company culture. Vista’s continuous service improvement initiatives through the use of data analytics have helped to drive not only service improvement but cost efficiency and service effectiveness.
Concerto
The Concerto property asset and project management software suite provides flexible, web based, off-the-shelf solutions for asset, project and facilities management. Aimed at large organisations and departments, Concerto has a user group of over 60 Local Authorities, Fire Services, Universities such as the University of Oxford, NHS Trusts, private sector retail, such as John Lewis, and other recognised brands such as Vinci Construction, Mouchel and ASE Global. The Concerto team has excellent relationships with all clients and actively incorporates customers’ feedback into its fully integrated property project and asset management suite of software. The innovative yet grounded approach of the company allows Concerto to deliver high level functionality at a very competitive price for both public and private sector clients. Concerto can be fully integrated or implemented as stand alone modules integrating easily with many existing systems. It adopts a centralised management approach bringing all related functionality under one overarching system, facilitating mobile working, shared services and collaborative working.
Invew Limited
At Invew, we’re dedicated to our customers’ needs. Whether it’s crafting customised Telecoms packages for your business or offering expert guidance from our Energy Brokers in navigating a dynamic market, we’ve got you covered. Our mission is to save your business money on all your utility costs including gas, electricity, water and telecoms. Provide us with a small amount of information and we will quickly tell you how to save money – it’s as simple as that!
Pink Connect and SCG Together
About Pink Connect and SCG Together As of October 2024, Pink Connect has been acquired by SCG (Southern Communications Group), an award-winning telecoms provider, offering best-in-class customer service. As part of the SCG family, we are better equip
SaleosTech
SaleosTech empowers SMEs with Next-Gen AI service desk, endpoint security, cloud services, DevOps, AIOps, data governance and CRM consultancy. Scale your business with confidence.
Trusted Technology Partnership
IT Managed Services, Service Desk and Project Management services across the healthcare sector
ED-UK Technologies Ltd
Ed-UK has been providing Managed IT Services to schools and businesses for just over 20 years. These support packages include the provision of on and off-site engineers, a helpdesk system and the maintenance of day to day IT issues.
Lighthouse Communications
At Lighthouse Communications, our Total Voice VoIP business phone system for Southampton, PA 18966 clients is powered by the latest 3CX technology for collaboration, customer service, and remote workers for all industries and business sizes and on any device.
Cambridge Helpdesk
IT and HR support provider founded in 2006, delivering managed IT services with 15-minute response time.
VIPRE
Cambridge Helpdesk chose VIPRE for robust email security and top-notch support, helping them stay ahead of threats for 15+ years.
Crisp
Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth.
Ventrica
Enhance your customer service with Ventrica AI's human-centric solutions. Leverage AI, machine learning, and automation to personalise customer interactions and improve efficiency.
Computer Care
IT services partner offering disaster recovery, cloud infrastructure, cybersecurity, hosting, and 24/7 support.
IT-MSP
IT-MSP offers tailored IT support solutions for businesses of all sizes. From start-ups to enterprises, we provide reliable and scalable IT services in South West London.
Managed IT Support Leicestershire
Based in Hinckley, we provide proactive managed IT support for Leicester & Leicestershire firms. 24/7 helpdesk MSP & cyber security for teams of 5–500 staff.
Showing 73–96 of 157 providers
Search all 157 providersAre you a Customer Service Platforms provider?
Get listed and reach thousands of potential customers looking for customer service platforms services.