Customer Service Platforms
Helpdesk and multichannel customer service tools
Find partners
NiCE
Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!
Koncise Solutions
We make cybersecurity simple. Our mission is to help businesses across the UK protect themselves from cyber threats in a way that’s both effective and affordable. We work with IT Leaders, Information Security Managers, and Infrastructure/Service Desk
Granicus
Citizen Experience Platform Transforming How Governments Serve. Granicus technology connects 250M people & 6,000+ public sector organisations.
Dynamics 365 & Power Platform Experts
We design and implement Bespoke CRM Systems and Custom Business Solutions, improving efficiency, productivity, data visibility, and more...
Pomeroy
Pomeroy is a global provider of technology solutions designed to keep workforces always connected, always secure and always working.
NSC Global
NSC Global delivers IT services and solutions, including design, infrastructure, and support, helping businesses thrive globally.
Coffee Cup Solutions
We are a UK based IT company providing IT solutions to clients all over the world.
Texaport
Texaport is a leading MSP in the UK, with more than 13 years of experience in delivering exceptional customer service and robust security solutions.
Advantex Network Solutions Limited
Advantex is a network solutions and business IT solutions company situated in the North East offering IT infrastructure and IT professional services throughout the UK.
Apex Computing
IT Support Manchester from Apex Computing. All aspects of IT Support, Cloud Solutions and Network Management for Manchester Businesses.
Certum
Leading provider of IT support services to small and midsize businesses in Glasgow. Microsoft Gold Partner providing unlimited phone, remote and onsite IT support.
Frontline Consultancy
Frontline IT is a leading SAP Business One Partner and Public Cloud solutions provider. Experts in SAP Business One, IT Support, Managed Services and Hybrid cloud.
BPI OnDemand
We are Business Performance Improvement OnDemand, an award winning consultancy specialising in all things Customer Experience (CX). We understand that CX is not a tool, but a strategic Business process. By leveraging our expertise across Sales, Marketing and Customer Service automation, we stay with you for the entirety of your Digital journey. Credited with the Oracle UK CX Partner of the Year for 2016/17/18, BPI OnDemand aims to help you reduce your operational costs, while identifying more revenue opportunities from your existing and future customers. With over 16 years of experience delivering solutions to optimize organisations performance, BPI OnDemand provides a fully managed service to bring the full benefits of online CRM to your business. BPI OnDemand - The CRM experts
TMT First Ltd
At TMT First we are an award-winning trusted provider of technology lifecycle services for the circular economy, processing more than 200,000 devices every year. Through the repair, refurbishment and recycling of mobile devices – keeping technology alive for longer is at the centre of everything we do. At TMT First we are both a Samsung Accredited Service Centre (for in and out of warranty repairs) and also an Apple Independent Provider. That means whether you are an Operator, Distributor, Reseller, Enterprise or Consumer, you can be assured your device is being repaired by skilled technicians using genuine parts, approved diagnostics and tools. We employ nearly 150 staff from our 43,000 square foot headquarters in Newcastle-under-Lyme. We work with a range of sectors including insurers, manufacturers, mobile and technology retailers, the public sector and SME’s. Both internally and externally we aim to deliver what we say, to the highest standard and with passion in what we do. In a high-tech industry that has in many ways become commoditised, TMT First still believes in old fashioned customer service values. We aim to become a partner to our customers, not just a supplier. We innovate and continuously improve our solutions, not just offer business as usual. And we aim to exceed expectations, not to just do the job.
Minster Micro Computers Ltd
Established in 1979, we have many years of experience that we like to share with our customers – giving you the best possible support, no matter how big or small your business. Thanks to our growing team of experts, you will have the best minds working collectively with you and your business. We thrive on creating a partnership with all of our clients, rather than just being your IT service provider and that’s what makes us different from the rest. We know that your IT solution needs to have room for both flexibility and potential growth so we provide pre and post sales consultancy to find out just what your business wants and do our best to keep your solution cost-effective and efficient. Being based in Kidderminster has great advantages. We have fantastic transport links meaning we are able to deliver a rapid and targeted response across the UK. Our in-house team are reliable, robust and trustworthy so we expect the same from our suppliers. That’s why we only work with the leading IT companies such as HP, Microsoft, Pegasus and 3CX. From manufacturing to legal services, schools to distribution, we’ve got expertise in a wide range of industries. We like to keep learning about our customer’s businesses to get a better understanding of the difficulties in varying industries to helps us determine a more appropriate solution and system that will best fit the needs of their company, rather than a ‘one size fits all’ approach. We prefer to be seen as a partner in our customers business, rather than just an ‘IT supplier’. Just some of our services include: - Accounting, Payroll and HR Systems - VoIP Telephony - Customer Relationship Management Systems - Cyber Security Software - Software Support - Hardware Technical Support - IT Infrastructure and Cloud - ERP and MRP Systems - Servers and Networking - Service and Helpdesk Solutions
Advance Computer Centre Ltd
Advance Computer Centre Ltd is an IT services company offering a full range of services in the following areas: IT Help Desk (Server, Network and Desktop Support) Hosted Emails Hosted Backup Hardware Sales & Maintenance Formed in 1987 we work with small and medium sized business across the UK. We have designed a system which gives our clients a demonstrable year on year return on investment and allows them to manage their business without boundaries whilst we give them a strong platform to operate from. We aim to be at the forefront of our industry and continuously analyse and improve our services so our customers can enjoy an IT system that enables them to do more. Customer services is at the centre of everything that we do and has allowed us to remain successful and grow on a yearly basis. For more information please call 0208 5188 353, email info@accldn.co.uk or visit our website on www.accldn.com
Our Technician
Reliable mobile IT support for Homes & Businesses. All computers, phones & tablets repaired. Viruses removed & private tuition given. New & refurbished laptops supplied & installed. Our Technician is a fully mobile IT Support business covering London and Kent. My appointments normally operate on a next day basis, sometimes the same day, at any time to suit your needs. This is regardless of whether you need a laptop repair, installation of your new computer or some tuition on using your equipment. Our Technician will come to your house and provide you with not just the repair of your computer but with outstanding customer service that has a proven track record. We visit your home and provide you with a free, no obligation quote on the fault of computer. If you decide to go ahead, your quote is fixed with no hidden costs. We can repair all makes and models of laptop, desktops, tablets and phones, and all done within your home. There is no need to dismantle your computer and take it to a shop. All repairs are done in front of you, in your home, and a detailed explanation, jargon free as its completed in front of you. .
RVS iGlobal
Committed to driving the business forward and delivering a first-class service to new and existing clients. We understand technology doesnt keep a 9-5 schedule and neither do you. Our professional, certified engineers are available 24x7x365 to ensure customers are taken care of immediately. RVS iGlobal has four verticals we work on 1. White Label IT Helpdesk 24x7x365 2. IT Consultancy 3. IT Project Management 4. General admin - telephone & email answering services RVS iGlobal provides high-quality 24/7 Network Operations Centre (NOC) and IT Service Desk capabilities to MSPs, IT service providers and other businesses, enabling them to operate their businesses around the clock. RVS iGlobal is committed to provide solutions with room to grow, not just patch todays problems. All our services, from procurement assistance through ongoing maintenance, are approached with future goals in mind. Please explore our services and learn more about us so youll feel confident in RVS iGlobal as your White Label partner and adviser. Let us show you what customer service really is. Visit us on www.rvsiglobal.co.uk
Central Technology Ltd
Central Technology provides a partnership approach to IT solutions, offering Managed IT Support, Cloud, Cyber Security and Telecom Solutions to make a real difference and help take your business to the next level. With offices located in Chesterfield, Leicester and Dorset, Central Technology are able to offer end-to-end IT solutions to businesses nationwide spanning across a variety of sectors including: education, manufacturing, healthcare, professional services and legal. With over 20 years experience in the IT Support/MSP industry, our success and growth is down to our committed and brilliant team who continue to provide the support our customers need. Our extensive range of solutions can help you protect and scale your business through our award-winning IT capabilities. Why choose CT? Partnership approach – By choosing to work with CT, their support forms an extension of your team. Working together to drive success in your business through technology. UK-based data centre infrastructure - CT’s network utilises four major data centre locations across the UK, complimented by a NOC and DR site at our Head Office. Extensive, detailed onboarding service - Early Life Support is a unique process that CT embeds into all new IT Support customers to enable a smooth and controlled handover of the service even before the signing of a contract. Dedicated professionals – CT’s 4-star UK-based service desk is always on hand for your IT issues and queries. Managed IT Support packages include a dedicated Service Manager and Account Manager to ensure your supported end-to-end with your solution. Cyber security is key – CT hold a Cyber Security Essentials Plus certification along with ISO9001 and ISO27001 which sets the standard for customers. Get Cyber Essentials ready with the Cyber Security Review, which ensures your organisation has all the requirements in place to pass any upcoming security audit. We only work with the best to provide top-tier solutions.
ADECS-Maple
ADECS-Maple has an enviable track record of delivering cost effective high added value ICT services. We work in partnership with our clients to help them make the most of their ICT. Our focus is assisting organisations to meet their goals through the effective use of ICT systems, whilst also offering a high quality break/fix service designed for day to day support requirements. Our knowledgeable and friendly helpdesk service operates from 08:00 - 18:00 and with the investment made by ADECS-Maple in remote support technologies is able to resolve in excess of 80% of customer issues without the need for an onsite visit. ADECS-Maple are currently a Microsoft Silver Partner and Small Business Specialist and as such we have specialist expertise in all areas of client/server networks and ICT infrastructure to help you make the most from your ICT investment. Alongside our Microsoft expertise we also have specialisms in Customer Relationship Management systems, Remote & Mobile Working, VOIP / Internet Telephony, Website design and implementation and e-commerce.
IT Helpdesk
When things don't go to plan, it's call-resolution not simply call-handling you need.
IT Infrastructure & Services Provider
We are a leading provider of IT infrastructure to corporate and public sectors, with a passion for employee satisfaction and world-class customer service.
HypaShip
HypaShip’s end-to-end technology manages the challenges faced by Post, Parcel and Logistics Service Providers, enabling our customers to embrace a rapid pace of change and to emerge as market leaders.\n\n \n\nDelivering the industry’s most complete o
Discover Business IT Services
Delta 365 offers business IT services, including business broadband, telephone lines, and mobile solutions. Discover our business IT services today.
Showing 25–48 of 157 providers
Search all 157 providersAre you a Customer Service Platforms provider?
Get listed and reach thousands of potential customers looking for customer service platforms services.