Customer Service Platforms
Helpdesk and multichannel customer service tools
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Locobuzz
Transform your business with Locobuzz’s AI-powered unified CX platform. Get real-time social listening, brand monitoring & customer engagement tools in one place.
IT & AV Specialists
Leading UK AV company providing meeting room tech, video conferencing, IT services, digital signage, and interactive displays for business & education.
The Layer
Discover The Layer, the CRM system that supports leading Telecoms & IT companies on their digital transformation journeys.
RM Information Security
Specialist Penetration Testing Manchester and Information Security consultancy with a focus on customer service.
Acceleraate
With over 20 years experience we provide multi-vendor expertise to help you choose the best strategy, and get the maximum out of your contact centre technology.
Vidicode
VoiceCrunch speech analytics transforms customer service. Analyse recorded calls to uncover insights and improve patient, client interactions.
Stephensons IT Support Solutions Ltd
We provide IT Support Wakefield businesses need, with a high level of reliability and professionalism. Call us to see how we can help!
Mooncomputers Northampton
As a national IT solutions provider based in Northampton, the dynamic structure of our team is one of our biggest strengths.
SinghIT Services
SinghIT is the premier IT support and consulting firm in Ontario. Call (437) 880-2051 Today. Manage your IT, don't let your business be managed by it.
DATCOM
Here at Datcom, we are an energetic IT company that have a proactive approach with our expert team who excel in exceptional customer service. Get in touch with us
PTS CONSULTING (UK) LTD
PTS Consulting (trading as SPOR) is a UK-based IT solutions and workplace technologies provider. They offer audiovisual solutions, IT services, and support across multiple business sectors.
Codestone
Empowering Digital Transformation: Consulting to Technology, Creating Value, Competitive Edge, Enhanced Customer Service + Top-Tier Employer.
Urban IT Support
Trusted by 100+ businesses across Yorkshire. Award-winning IT Support Services for businesses and charities in Halifax, Huddersfield, Bradford & Leeds. Technology to grow and future proof your business. Certified Microsoft Partner, fast IT Helpdesk responses & unlimited calls.
Insight International (UK) Ltd
We provide Software Development, Maintenance and Other Related IT Services, across spectrum, depending on individual client’s needs and dependability on us. Being a young and vibrant software solution company, we believe in harnessing the talent and experience of each member of our team to provide a unique flavor to our offerings within practical considerations and as per need and flexibility as expressed by our clients. We believe in working as a true partner and demonstrate transparency in all our dealings and conduct with our client(s), our supplier(s), Home Office, our employee(s), our associate(s), Solicitors, Accountants and our future prospect(s). We provide innovative and demanding solutions as envisaged within our control and competency and ever increasing desire to serve our customers and stakeholders as per their expectations all the time. We have the confidence to hire , engage and deploy the right resources all the time within an accepted framework of delivery model across various sectors and work in the following areas: Information Technology Banking Training of workforce at all levels and verticals Deploying AI and RPA for Administrative efficiency Marketing and Sales Customer Service Retail
Spectrum Telecoms
Spectrum Telecoms is an independent business connectivity provider. We offer design, procurement and complete lifecycle delivery for our clients. We aim to provide our clients with the freedom to choose a truly tailored solution from a comprehensive and powerful ecosystem of next generation applications. Services - Unified communications - Managed private networks - Cloud and hosted services - Enterprise mobility - Real time security We make our clients’ jobs easier, we provide excellent advice, more choice and better options by continually looking for new ways to satisfy and surpass their individual expectations. Commitments - Customer Service Excellence - our commitment to you. - Expertise and Knowledge - unbiased consultation with experienced people. - Advanced Intelligent Reporting - giving you control of your telecoms. -Commercial Stability - a company you can trust now and into the future. Let’s get started on your project!
projectfive
The Camberley branch has been a part of the FluidOne family since 2023, upon the completion of the acquisition of what was then known as projectfive, originally established in 2010. The award-winning Surrey-based IT managed service provider provides outsourced IT services to small and medium-sized local businesses across Surrey, Berkshire and Hampshire, and now operates as one of the FluidOne branch sites within our Business IT centre of excellence for FluidOne. Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023. FluidOne supports the needs of 2,000+ customers, and 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are. Led by CEO Paul Kahn, co-founder and CIO Chris Rogers, and CFO Graham Dickie, the management team is backed by Livingbridge and Pemberton to support their ambitious long-term strategy.
Computer Orbit
COMPUTER orBIT is the retail forefront of our business. Established since 1996, we have supplied hardware, support and excellent customer service to thousands of local residents, businesses and local authorities. Expanding into serving business and educational bodies as well as home users, we cater for every type of user. Understanding that each client is unique, we tailor our products and services to suit your requirements. Our success has been built upon customer satisfaction, loyalty and recommendation over many years. Our simple mentality of ‘treat others how you would like to be treated’ ensures you are dealt with efficiently and with great care and attention. We offer thousands of products and have close working relationships with many suppliers, distributors and the biggest names in the industry, this enables us to stock the right product with the right price, complimented by our excellent level of customer service.
Datamills IT Support Sheffield
datamills is a friendly IT support and solutions company with a passion for great delivery and customer service. Just have a look at a customer has said about our service: “Thank you for not only supporting the IT infrastructure of Katalyst which you have done exceptionally well, but also going the extra mile in customer service.” Our aim is to keep your business working so you can concentrate on your job without having to worry about your computers and systems. We have the affiliations you would expect from a company looking to deliver you the best service, with AVG, Crucial Memory, Kerio, Timico, Netgear, Hostgator, Logmein, UKfast, IDNet, Backup Direct and Very PC.
Esker UK & Northern Europe
Esker’s AI Automation Suite for the Office of the CFO leverages the latest in Agentic AI and automation technologies to optimise working capital and cashflow, enhance strategic decision-making, and improve human-to-human relationships with customers, suppliers and employees. Esker’s Source-to-Pay and Order-to-Cash solutions automate any business process while supporting long-term growth strategies. “Over the past 40+ years, Esker has grown into the global authority in AI-powered business solutions for the Office of the CFO. In this arena, which sees so many companies come and go, continuing to thrive for over four decades is remarkable.” Jean-Michel Bérard │ CEO | Esker Our mission is to build a foundation that promotes positive-sum growth, increased productivity, improved employee engagement, & greater trust between organisations. Esker’s cloud platform integrates with existing ERP environments, giving businesses the flexibility to connect with any system without having to change the way they work. By developing AI-driven technologies and automating the O2C & S2P cycles, Esker frees up finance and customer service professionals from time-consuming tasks, helps them be more efficient, and enables them to develop new skills. Don’t take our word for it! Our customers include Britvic, Novuna Business Cash Flow, Stelrad, AAH Pharmaceuticals, AB Sciex, Abbott. Find out what our customers have to say Learn more here https://www.esker.co.uk/customers/customer-spotlight/ “Esker is magic! In six months, we have already started to get our principle vendors onto auto processing and have 75% of invoices going through Esker automatically.” AB Sciex “It has been two years now since deploying the Esker solution and we can say it has exceeded our expectations. We achieved cost reductions and freed up resources to focus on higher-value tasks.” Abbott
Fifteen Group
Founded in 2006, we have established ourselves as the number one IT and communications provider in Staffordshire and beyond. With a dedicated team of IT and communications engineers as well as an in-house team of experienced software developers, we are here to ensure organisations are always Smarter through Technology. Our technology solutions encompass the areas of communications, IT and software development as well as a full range of fire and security systems. Our clients are spread across the Healthcare, Health and Fitness, Hospitality, Agriculture, Manufacturing and the broad ranging SME sector. We approach every project with a consultative approach transforming their operational efficiency, improving productivity, creating transparency of processes and allowing them to adopt capabilities to deliver customer service excellence. When organisations work with Fifteen Group, every investment made in technology is an investment worth making.
Inca Cloud
We are a “born in the cloud” service provider, assisting mid to large enterprise IT departments manage their digital transformation journey. We help you move from an appliance-based to an application-based world and assist you with building and managing the most appropriate solutions to exceed both your technical and commercial expectations.
BNA IT Solutions
BNA specialise in SMEs, charities, non-profits and education across Essex and Suffolk. At BNA, every customer is assigned their own Primary Engineer, giving you the consistency and familiarity of having your very own IT Manager! BNA’s approach to IT focuses on building strong, long‑term relationships between their engineers and your team, with dedicated Primary Engineers who take the time to understand your business, communicate openly, and deliver tailored support. By acting as your first point of contact for all IT needs, they reduce reliance on traditional helpdesks and remove the stress often associated with IT, ensuring a more personalised and seamless support experience.
Opus-UK Ltd
Opus-UK offer a comprehensive range of IT software, support and telecoms services across the UK from their base in Sheffield, South Yorkshire. Providing on time, on budget and seamless IT support either as consultants or part of the in-house team. The Opus-UKs team can work with your business to provide a bespoke software solution or tailored telephony system to meet the needs of your business now and as it grows in the future. The company provides all customers with a dedicated account manager to ensure the highest quality customer care. They are approved partners for Sage, Microsoft, HP, Dell, Apple, Trend Micro, Veeam, Cisco, Symantec and Mitel. For over ten years Opus-UK has firmly established a reputation for outstanding customer service and technical excellence. Opus-UK works with a diverse range of businesses, from hotel groups and schools, logistics and recruitment. The team strive to be the best in everything they do and their range of services are continually expanding as they listen and respond to the ever changing demands of their customers. If you are searching for an IT and Telecoms company that is flexible, approachable, dedicated and delivers on its promises; whether you are starting a new venture, evolving an established company or simply wanting to take a fresh and innovative look at your IT systems, come and talk to Opus-UK - the team are listening. http://www.opus-uk.co.uk/
Clearsky I.T.
We provide B2B I.T. support for small, medium and large companies across the country. With over 20 years of experience, and highly trained staff, our reliable and fast support makes us the ideal partner for you and your business.
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