Customer Service Platforms

Helpdesk and multichannel customer service tools

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Cambridge Transformation Partners

AI digital strategy and transformation consulting firm delivering blue-chip services at competitive cost.

Cambridge

Staffs-Tech

Staffordshire-based ICT solutions provider serving education and SME sectors with managed IT and helpdesk support.

Stoke

IT-Helpdesk

IT HelpDesk have been offering IT support for over 25 years. We offer IT support and services across the South East, London and Home counties

Essex

Text

Text - AI and customer service automation built for growth. Company behind customer service products such as: LiveChat, ChatBot, HelpDesk, Knowledge Base, OpenWidget and Text.

Tech Station

We pride ourselves on the excellent customer service providing Business IT services in Chesterfield and surrounding areas

Chesterfield

CJ Systems

CJ Systems provide high quality, flexible outsourced IT support for SMEs throughout the South West. Our Services are based on an ethos of absolute quality, genuine expertise and customer service that

Wellington

Computer Troubleshooters Dudley

Expert IT support, cyber security, backup solutions, and onsite services for businesses across the UK. Reliable, responsive, and tailored to your needs.

Dudley

ITMSP

IT company in Hull, East Yorkshire providing IT support, cyber security & managed IT services tailored to businesses. Outsource your IT to us today!

Hull

Oprising Ltd

At Oprising, we give Managed Service Providers (MSPs) and service managers the ultimate toolbox for service improvement. Our platform is your go-to for streamlining and boosting your service operations. We help you get stuff done with our all-in-one service managers toolbox. By turning unknown unknowns into knowns, we help you tackle challenges head-on and raise your service standards. While we mainly focus on service, weve got all aspects of the MSP business covered from a 60,000-foot view. This means your CSI plan can be the single source of truth for all things improvement, across all departments. Weve kicked off our early release with a focus on CSI, and were excited to roll out more features like SIP, feedback, complaints, and service maturity. Plus, youll soon be able to benchmark against others in your industry. Discover how Oprising can transform your service management today.

Birmingham
E

Enfield IT Hub Limited

Enfield IT Hub Limited is poised to become a leading force in the managed service provider landscape. By leveraging our teams entrepreneurial, deep technical expertise, commitment to exceptional customer service, and focus on innovative solutions, we are uniquely positioned to address the growing IT needs of businesses in the local area. Heres what sets us apart: Proactive Approach: We go beyond reactive support, offering proactive monitoring and maintenance to prevent IT disruptions before they occur. Scalable Solutions: Our customizable service packages adapt to the evolving needs of local businesses, ensuring cost-effectiveness and a perfect fit. Security Focus: Cybersecurity is a top priority. We offer advanced security solutions to safeguard customers data and infrastructure. Client-Centric Culture: We prioritize building strong relationships with our clients, becoming a trusted partner in their IT journey. Drawing on our partnership with a market leader in business mobile, we can deliver fully managed IT and comms services locally. Optimising supplier relationships with a range of world-class vendors, we are able to provide unbeatable service.

Cheshunt

Deskhero

Deskhero is a versatile Helpdesk software with seamlessly integrated AI features for boosted efficiency and accuracy. Use it for Ticketing, Knowledge base and table-like lists.

Valutech Services

Specialists in technical services including configuration, repair and education hardware sales, fully manufacturer accredited including Microsoft and Asus.

Swindon

Cloud Network Services

Deliver better customer service with CNSL’s cloud contact centre solutions. Voice, chat, email, and more—hosted, scalable, and fully supported.

Welwyn Garden City

Zendesk

Looking for Implementation, Data Migration or Development Services? Work with Ventrica to enhance your Zendesk experience

Tate Computer Technology Ltd

Tate Computer Technology providing managed IT Support and Supply with User Helpdesk in Herefordshire, Worcestershire, South Wales and the Midlands. Supply of HP Laptops and Desktops. Supply and manage Microsoft services including Office 365, Azure, Remote Desktop, Exchange Server and SQL Server. Provides IT security with WatchGuard Firewalls, Hornet Total Protection. Cyber Essentials assessment and accredations.

Hereford

Comgenial

Delivering exceptional customer service is paramount for every business, and a well-designed contact centre plays a pivotal role in achieving this goal.

Northampton

Edge IT

Our managed IT support covers end-to-end support, from network management and system updates to cyber security and helpdesk support.

Letchworth

FastNet

Business focussed full spectrum ISP with excellent customer service.

Brighton

Clifton IT

Clifton IT offers expertise, knowledge and excellent customer service to anyone seeking help with IT solutions. An established business, we deliver professional IT support for businesses who want to stay ahead of the pack. We ensure all the right IT resources are in place to keep your business up and running. We can become your own in-house team, or provide resources to help your current team. Our team of IT solutions experts are here for all of your business needs.

Bristol

ACF Technologies (UK) Ltd

Woking-based ACF Technologies provides an AI-powered platform combining appointment booking, queue management and customer engagement tools. Its Neuro AI capabilities include real-time interaction analysis, predictive forecasting and automated operational improvements. Solutions target sectors including healthcare, government, retail, banking and education, with stated outcomes such as reduced wait times and fewer no-shows. The company created the national booking system for NHS COVID-19 vaccinations.

Woking

Avius Ltd

Avius provides customer feedback and satisfaction solutions for multi-location businesses such as airports, attractions, facilities management and retail operators. Its platform collects in-the-moment feedback through survey kiosks, QR code surveys, online surveys and feedback buttons, supported by survey analytics, customer enquiry management and professional services. Voice of Employee surveys help identify under-performing teams. The company has over 20 years' experience deploying kiosks across high-footfall sites.

Bournemouth

Click4Assistance

UK-built live chat software developed, hosted and supported in the UK with ISO 27001 accreditation.

Basildon

Deskpro

Enterprise help desk and customer support platform with multi-region access across EU, UK and US.

London

Glow

Glow makes WordPress management software for agencies running care plans across multiple client sites. Its white-label dashboard combines support ticketing, maintenance, client reporting, team collaboration and time tracking in one place. Clients submit requests by email, which become tickets, while the platform handles two-way WordPress updates, uptime, performance and security monitoring, backups and restores, with ticket activity syncing automatically into client reports.

Leeds

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