Paul Roberts

Paul Roberts is CEO of MyCustomerLens, an AI driven, always-on client listening platform for professional services firms.

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You might believe you’re doing a great job but what do your clients think?

Being a great firm is not just about doing a great job, it’s also about how you work and interact with other. At the end of the day, we are all human beings and the way we experience things matters as much as what we achieve. 

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This kind of technology is available now and easy to install. It allows you to finally achieve the time and cost savings promised by the cloud all those years ago.