Tag: CustomerService
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Automation | Customer contact for the AI age
Artificial intelligence (AI) and automation continue to create immense opportunities for UK businesses. However, scepticism still persists around their ability to truly engage with...
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Is Customer Service Ready for AI?
Customer service is an integral part of the customer journey, and brands are constantly finding new ways to up their game, to better understand...
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Oracle Empowers Customer Experience Professionals with New AI Apps Â
Innovative commerce, marketing, sales and service apps enable smarter customer experiences that drive tangible and predictable business results
Tuesday 2nd May, 2017 - Oracle has...
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