The problem is structural. Work now unfolds across email, Zoom, Slack, financial trading platforms and a growing number of AI chat interfaces, each generating records that compliance and legal teams are expected to understand and govern. When an investigation opens, or a regulator asks questions, someone has to piece together a coherent picture from fragmentary sources. AI Converge is designed to make that reconstruction step unnecessary.
Rather than extracting data to feed into an AI tool, Arctera's approach keeps data in place and extends the AI's reach into it. The system captures AI interactions — prompts, responses, and files — alongside existing communication channels including Zoom, Google Workspace, and FX Connect, connecting them into a single governed record. Compliance teams can then run investigations and surveillance using InsightAI without switching between systems or worrying that the underlying data has been moved outside legal hold.
"AI is changing how work gets done, but enterprise data and governance have not kept proper pace," said Soniya Bopache, SVP and GM at Arctera. "At this point, the challenge isn't access to data — it's being able to use it where work is actually happening."
AI is changing how work gets done, but enterprise data and governance have not kept proper pace. At this point, the challenge isn't access to data - it's being able to use it where work is actually happening
Arctera, which was carved out of Veritas Technologies in 2024 and sits within Cloud Software Group, has positioned itself around compliance intelligence. The Unified Platform already captures content from more than 130 sources; AI Converge extends that coverage as AI tools become another communications channel organisations have to account for.
The eDiscovery angle is sharper than it might first appear. As AI assistants generate responses and employees act on them, those interactions become part of the evidentiary record in disputes and regulatory proceedings. Doug Austin, founder and editor of eDiscovery Today, noted that the separation between analysis tools and governed data stores has been a persistent friction point, observing that "enabling AI to operate directly on governed enterprise data creates a more direct path to analysis, reducing the need to collect, move, and reconstruct data before meaningful work can begin."
AI Converge is available now through the Arctera Unified Platform.
