Contact Centre Solutions (CCaaS)

Thinscale Technology

ThinScale provides endpoint security and management solutions for remote, on-site, and hybrid workforces. Its products secure BYOD, corporate devices, and virtual desktop infrastructure by locking down personal Windows devices, converting endpoints to thin clients, and preventing unauthorized access. The organisation serves organisations in sectors including healthcare, finance, government, education, legal services, BPO, and contact centres seeking compliant device management and VDI protection.

Tinkle

Tinkle supplies a cloud communications and customer experience platform exclusively through certified service providers and channel partners. Tinkle Manager lets resellers provision customers, manage numbers, port numbers, deploy services and bill from one system. Tinkle CX covers cloud voice and CX delivery, Tinkle for Teams adds voice to Microsoft Teams, and Meeting Insights transcribes and summarises meetings with keyword tagging. Tinkle AI gives channel partners a low-code interface to build and orchestrate AI agents that handle customer conversations. VOCA turns Microsoft Teams into an omnichannel contact centre with skills-based routing and real-time reporting. Tinkle also resells Akixi, Audiocodes and Acronis through its partner programme.

UP3

Elite ServiceNow Partner with 80+ experts offering managed services and implementation, specialising in rail, legal and public sector.

VELRADA UK

VSL Group

VSL Group provides business telephony, cloud communications, connectivity, IT and contact centre solutions for organisations. The company tailors its telephony and cloud communications packages to each client's operational needs, and pairs these with underlying connectivity and IT support. Its contact centre solutions extend this offering to customer-facing teams. Enquiries are handled through a dedicated sales phone line and email address for organisations assessing which combination of services fits their business.

Voxologic

Voxologic provides Amazon Connect design, implementation and integration services from its office in Minories, London. The company is an official AWS Consulting Partner, building contact centre platforms on Amazon Connect for organisations ranging from small businesses to multinational enterprises. Its work covers the full architecture and implementation of a client's contact centre system, supporting migration to Amazon's cloud infrastructure as part of a wider move to AWS. Voxologic positions its AWS Consulting Partner status as giving clients access to Amazon's partner benefits and a higher standard of delivery for Amazon Connect projects and ongoing customer engagement work.

WhosOn

Enterprise live chat and AI solutions providing smart, secure and compliant chat for large organisations.

Winckless Consulting Services

Winckless Consulting Services Ltd provides technical architecture and design services for IT, data infrastructure, telecommunications and contact centre solutions. They serve businesses, organisations and charities needing support with home working enablement, IP telephony deployment, network solutions and PCI DSS compliance for remote operations.

Worktual

Automate customer interactions with Worktual's Agentic AI platform. Boost engagement, customer satisfaction, and sales with our AI agents. Book a demo!

XINIX

UK VoIP Providers Xinix provides most reliable Cloud & Hosted PBX VoIP systems and offers advanced Internet telephony services to businesses.

makepositive

Multi-award winning Platinum Salesforce consulting partner with over 1,500 successful project deliveries and 180+ Salesforce experts.

toob

Delivering fast, reliable and affordable full-fibre broadband to England and Scotland! Benefit from symmetrical speeds and no hidden fees.