Although best known for the telephony services it offers to UK consumers, TalkTalk has been steadily growing its business customer-base by developing a flexible, high capacity IP network. Already, the company is beginning to reap the rewards of this move.
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The revenue for TalkTalk Business constituted more than 30 per cent of the company’s total £1.8 billion figure, representing a five per cent increase on the previous year. A major factor in this growth has been increased demand for the data products and next-generation voice services being delivered by its direct channel and wholesale partners.
Looking to build on this success, TalkTalk already has a number of ambitious plans for the future. A partnership has recently been agreed with NTT Com for TalkTalk to use its IP transit network to carry the additional SIP voice traffic that its business customers will generate. Similarly, TalkTalk Business is working on a network upgrade scheme in partnership with network system integrators and network vendors like Axians and Juniper Networks. These proposals should ultimately deliver better quality of experience (QoE) for customers, as well as new features like network function virtualisation (NFV).
Network functionality is increasingly important to businesses of all sizes, with more and more industries requiring access to high speed connectivity that is able to underpin a raft of mission critical applications and service, from unified communications to big data analytics. New developments like NFV also promise to disrupt traditional approaches to business networks, by replacing dedicated hardware (relating to routers, firewalls and VPN) with virtualised software functions.
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Future proofing your network is not easy, particularly as it is impossible to predict what impact new technologies are likely to have. However, by embracing innovative network approaches like NFV, CIOs and IT leaders are laying the groundwork for tomorrow’s business success, today.