Tag: workforce

Let's start with a definition. A digital workforce comprises a variety of technologies for automation working alongside the human workforce. These technologies include, e.g....

Businesses are increasingly advancing the use of automated and AI technologies, but are we ready to manage teams with people, robots and AI working...

Over the past decade the business landscape has become increasingly more digital. The evolution of mobile technology and cloud software has been driving forward...

People, Finance, Project and Planning software portfolio in the cloud for mid-market organisations Utrecht, Netherlands & Ghent, Belgium, 26th March 2019 – Unit4, a global leader in enterprise...

Comms Business Live is delighted to announce the new live stream series ‘Tech From The Top’, presented by Adrian Barnard, CEO of Alpha Beta...

Workforce optimisation (WFO) is an industry strategy that enhances contact centre resources to promote customer experience, while also boosting operational efficiency. Mainly used by customer...