Tag: workforce

Digital workforces: Automation processes in workforces for SMEs

Let's start with a definition. A digital workforce comprises a variety of technologies for automation working alongside the human workforce. These technologies include, e.g....

What Does an Augmented Workforce Really Look Like?

Businesses are increasingly advancing the use of automated and AI technologies, but are we ready to manage teams with people, robots and AI working...

Using Unified Communications to Scale Globally

Over the past decade the business landscape has become increasingly more digital. The evolution of mobile technology and cloud software has been driving forward...

Unit4 acquires Intuo; Extends HCM offering to better support modern workforces in the services economy

People, Finance, Project and Planning software portfolio in the cloud for mid-market organisations Utrecht, Netherlands & Ghent, Belgium, 26th March 2019 – Unit4, a global leader in enterprise...

Tech From The Top – S1E1 – Russell Horton – CEO, FluidOne

Comms Business Live is delighted to announce the new live stream series ‘Tech From The Top’, presented by Adrian Barnard, CEO of Alpha Beta...

Workforce Optimisation in the customer engagement centre: The future is in the cloud

Workforce optimisation (WFO) is an industry strategy that enhances contact centre resources to promote customer experience, while also boosting operational efficiency. Mainly used by customer...


Popular articles

Strategy and anticipation are key to securing against cyber threats

With technological progress comes increased security risks. Sophisticated and co-ordinated cyber groups are working every day to find potential entry points into organisations’ networks.

Raising talent attraction and retention with IT investment

To be at the centre of talent attraction and retention, businesses should make use of workplace technology that enables them to integrate collaborative, secure and sustainable measures into their operations.

How NIST started the countdown on the long journey to quantum safety

Leading the charge to develop a post-quantum cryptographic standard for organisations is the US government’s National Institute of Standards and Technology (NIST).

Overcoming economic uncertainty with cloud flexibility

Particularly for companies that jumped into the cloud headfirst, taking the time to optimise existing processes is a remarkable way to reduce infrastructure costs and free up OPEX for delivering business value.

“The need for speed” – Finding a way to unlock agility for today’s businesses 

To fully support agility, the solutions chosen will need to enshrine all the latest innovations in areas like artificial intelligence, machine learning or prescriptive analytics.

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