Tag: IT
AI
AI in the Contact Centre – Striking a Balance
The ongoing advance of artificial intelligence (AI) represents a real opportunity for organisations to offer enhanced customer service levels without increasing business cost. There...
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5G Will Transform User Experience But It Is Not The ‘Silver Bullet’ For All Businesses
From greater automation to seamless connectivity, the 5G rollout is being heralded as the game changer that will make truly connected workspaces and workforces...
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Multi-cloud, Fog, Edge & Hybrid Computing – What’s the Difference?
The cloud has become a key component in the successful running of many modern businesses, making it possible for companies to transfer some of...
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The Six-Key Metrics of a Successful SaaS Business
Transitioning to a SaaS business model can create huge value for your business, but success depends on addressing six key criteria, says Lyceum Capital...
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CMMS vs ERP | Asset Management Dilemma
Enterprises that are seeking to optimize their core operations often run into a dilemma on how to exactly manage their considerable assets. Is using...
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Industry 4.0 | Cloud technology within Manufacturing
In today's E-commerce driven market, manufacturers are under increased pressure to respond to Industry 4.0 and work towards digitising their supply chains. More and...
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AI News
Building a people-centric strategy to unlock AI’s potential
Today, there is a real atmosphere of excitement for...
Business
Beyond Borders: Cloud Solutions for Universal Interoperability
In the journey towards transforming ways of working, businesses...
Automation
The Future of Marketing: Automation vs Innovation
Does AI Understand Your Brand Voice?
AI is dropping jaws...
cybersecurity
Time to Ditch Traditional Tools for Cloud Security
Reliance on cloud technologies has significantly expanded the attack...