Tag: CX
Articles
How IoT Is Enhancing Customer Experience
Customer experience is overtaking price and product quality as key metrics of brand differentiators and customer retention today. Retailers and organisations are keeping up...
Front Page
CX Excellence | Identifying the best partner for you
Recent technology development focused on CX (customer experience) has increased consumer expectations to unprecedented levels. Organisations that are able to offer competitive prices, a...
News
Gartner Says Global Artificial Intelligence Business Value to Reach $1.2 Trillion in 2018
STAMFORD, Conn., 25th April, 2018 — Global business value derived from artificial intelligence (AI) is projected to total $1.2 trillion in 2018, an increase of 70 percent...
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Popular articles
cybersecurity
Defending Health and Social Care from Cyber Attacks
The National Cyber Security Centre (NCSC) recently calculated that...
cybersecurity
CIOs and CISOs Battle Cyber Threats, Climate, Compliance
CIOs and CISOs face unrelenting pressure from three massive...
Cloud
Discover the Power of On-premise Cloud Innovation
For most organisations, the shift from on-premise to the...
Sustainability
The Data Conundrum: How sustainable is its future?
In this article, Dan Smale, Senior Service Owner of...