Tag: CX
Articles
How IoT Is Enhancing Customer Experience
Customer experience is overtaking price and product quality as key metrics of brand differentiators and customer retention today. Retailers and organisations are keeping up...
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CX Excellence | Identifying the best partner for you
Recent technology development focused on CX (customer experience) has increased consumer expectations to unprecedented levels. Organisations that are able to offer competitive prices, a...
News
Gartner Says Global Artificial Intelligence Business Value to Reach $1.2 Trillion in 2018
STAMFORD, Conn., 25th April, 2018 — Global business value derived from artificial intelligence (AI) is projected to total $1.2 trillion in 2018, an increase of 70 percent...
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Popular articles
Cloud
6 Ways Businesses Can Boost Their Cloud Security Resilience
The rise in cloud-based cyberattacks continues to climb as...
GenAI
Good, Bad and the Ugly of Cybersecurity GenAI
As the cyber threat landscape continues to evolve at...
Data
Maximising the business value of data
In today's volatile economic and geopolitical climate, companies must...
Cloud
The cloud: a viable option for data storage
Cloud-first strategies have become commonplace across many industries. In...
Cloud
Emerging trends in Cloud, DevOps and Governance
The cloud landscape has an immense impact on how...