Tag: CX
Customer
How IoT Is Enhancing Customer Experience
Customer experience is overtaking price and product quality as key metrics of brand differentiators and customer retention today. Retailers and organisations are keeping up...
Front Page
CX Excellence | Identifying the best partner for you
Recent technology development focused on CX (customer experience) has increased consumer expectations to unprecedented levels. Organisations that are able to offer competitive prices, a...
AI News
Gartner Says Global Artificial Intelligence Business Value to Reach $1.2 Trillion in 2018
STAMFORD, Conn., 25th April, 2018 — Global business value derived from artificial intelligence (AI) is projected to total $1.2 trillion in 2018, an increase of 70 percent...
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Popular articles
Data
Data is the key to unlocking investment for emerging markets
It should be clear then that data, and transport data in particular, is crucial to securing the kinds of public and private investment that will take emerging market economies from recovery, towards sustained (and sustainable) growth.
Cloud
A New Journey to the Cloud
ERP implementation has changed. And for those companies facing the 2027 maintenance deadline for SAP ECC 6, that is good news. In today’s cloud-first, ‘adopt not adapt model, there are no more white boards.
cybersecurity
How to add AI to your cybersecurity toolkit
A successful implementation of AI in cyber defense requires a solid data governance system, reimagined incident response frameworks, sufficient talent and expertise to manage the new system, and established documentation practices.
Metaverse
The Metaverse: Virtually a reality?
Metaverses have the potential to enable virtual worlds to expand beyond the gaming genre to encompass all manner of social and commercial activities.
cybersecurity
Cybersecurity and Cloud: A Look Back at 2022 and What to Expect in 2023
Businesses are continuously reassessing their resources and options to fill their tech stack. In this competitive digital landscape, the innovative use of technology will be something that would generate a competitive advantage for organisations.