Tag: CX
Articles
How IoT Is Enhancing Customer Experience
Customer experience is overtaking price and product quality as key metrics of brand differentiators and customer retention today. Retailers and organisations are keeping up...
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CX Excellence | Identifying the best partner for you
Recent technology development focused on CX (customer experience) has increased consumer expectations to unprecedented levels. Organisations that are able to offer competitive prices, a...
News
Gartner Says Global Artificial Intelligence Business Value to Reach $1.2 Trillion in 2018
STAMFORD, Conn., 25th April, 2018 — Global business value derived from artificial intelligence (AI) is projected to total $1.2 trillion in 2018, an increase of 70 percent...
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Popular articles
GenAI
A Practical Guide to the EU AI Act
Disclaimer: This article is opinion-based; please seek legal advice...
Technology
Mastering Hypervisors for Enhanced Business Efficiency
The cloud computing landscape is a complex ecosystem characterised...
Business
Cloud Computing’s Role in Digital Transformation
Definition of Digital Transformation
Digital transformation refers to the process...
Technology
The hidden costs of technical debt inaction
With technology moving at a rapid pace, you would...