Tag: customer service
Automation vs Emotion: Are people still important in customer experience roles?
In the past few weeks, investment in digital transformation and technology processes has accelerated to keep pace with changing demands and to meet healthcare...
How AI can streamline procurement and supply chains
AI can power smarter, data-driven decision making, creating more agile supply chains that can react faster to volatility and protect business continuity.
The perfect time to invest in cloud technologies
the current economic climate presents a prime opportunity for businesses to invest in cloud technologies.
Why a ‘cloud strategy’ alone can’t stave off your competition
There is no doubt: the cloud is an unparalleled tool for boosting productivity. But clouds themselves can also be accelerated using the right connectivity.
The Rise of Smart Vending Machines
Smart vending machines are delivering more accessible solutions to the modern workforce by delivering replacement IT items quickly and efficiently.
Designated Driver: Why Complex Technology Environments Require a Steady Hand
While the function of monitoring software is to provide configuration and compliance assurance, in achieving these tasks, typically the solution will actually deliver much more than this.