Tag: Customer Experience
Articles
How IoT Is Enhancing Customer Experience
Customer experience is overtaking price and product quality as key metrics of brand differentiators and customer retention today. Retailers and organisations are keeping up...
News
Gartner Says Global Artificial Intelligence Business Value to Reach $1.2 Trillion in 2018
STAMFORD, Conn., 25th April, 2018 — Global business value derived from artificial intelligence (AI) is projected to total $1.2 trillion in 2018, an increase of 70 percent...
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Articles
Solving the need for a customer-first retail strategy
In 2022, 22,109 businesses failed, with insolvencies 57% higher...
Multicloud
Why edge computing is sharper on a hybrid multi-cloud architecture
The Internet of Things (IoT) is only going to...
Cloud
Situating SIEM: On-prem, hybrid or cloud?
Knowing where to situate your Security Incident and Event...
Business
Why IT Resellers Must Revisit the Full-Funnel Marketing Approach
If you’re a reseller thinking of jacking in your long-term marketing strategy for a bit of short-term success – stop what you’re doing.