Tag: Customer Experience

How IoT Is Enhancing Customer Experience

Customer experience is overtaking price and product quality as key metrics of brand differentiators and customer retention today. Retailers and organisations are keeping up...

Gartner Says Global Artificial Intelligence Business Value to Reach $1.2 Trillion in 2018

STAMFORD, Conn., 25th April, 2018 — Global business value derived from artificial intelligence (AI) is projected to total $1.2 trillion in 2018, an increase of 70 percent...
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