Tag: contact centers

Automation | Customer contact for the AI age

Artificial intelligence (AI) and automation continue to create immense opportunities for UK businesses. However, scepticism still persists around their ability to truly engage with...
spot_imgspot_img

Subscribe

Popular articles

Defending Health and Social Care from Cyber Attacks

The National Cyber Security Centre (NCSC) recently calculated that...

CIOs and CISOs Battle Cyber Threats, Climate, Compliance

CIOs and CISOs face unrelenting pressure from three massive...

Discover the Power of On-premise Cloud Innovation

For most organisations, the shift from on-premise to the...

The AI Show – Episode 8 – Theo Saville

In episode 8 of the AI Show, our host...

The Data Conundrum: How sustainable is its future?

In this article, Dan Smale, Senior Service Owner of...