They are what they eat: Feeding the chatbots
2018 was the year of the chatbot. Organisations of all sizes embraced artificial intelligence to support an increasing array of functions across customer services,...
Chatbot | Your Latest Recruit
More and more businesses are saying "Hello" to a chatbot to increase efficiency and cut costs while offering their customers a more personalised experience....
Chatbot: The revolution and evolution of the AI-powered technology
The way brands and customers interact has evolved dramatically over the past few years. Even phoning up a bank with a simple customer query...
Why a ‘cloud strategy’ alone can’t stave off your competition
There is no doubt: the cloud is an unparalleled tool for boosting productivity. But clouds themselves can also be accelerated using the right connectivity.
The Rise of Smart Vending Machines
Smart vending machines are delivering more accessible solutions to the modern workforce by delivering replacement IT items quickly and efficiently.
Designated Driver: Why Complex Technology Environments Require a Steady Hand
While the function of monitoring software is to provide configuration and compliance assurance, in achieving these tasks, typically the solution will actually deliver much more than this.
Building the Business Case for Satellite IoT
The door is open for SIs across the world to build on the knowledge gained over the last few years,
Using Cloud To Avoid Bloated Business Models
With the right approach, cloud computing can bring huge benefits, helping businesses become resilient, so they can adapt to any unexpected market disruptors now and in the future. Now, the promise of cloud is as strong as it has ever been.