Tag: Bots

Chatbots can pose a serious threat if not handled responsibly

Chatbots are quickly becoming a standard method for consumers to interact with a business. Organisations are beginning to identify the benefits of deploying chatbots....

The evolution of the bot: How they beat me to AC/DC tickets

Imagine this, it’s 9am and you’re the first in line to buy online tickets for an AC/DC concert. You’re going big this time, getting the...

Bots: the good, the bad and the ugly

  Chatbots are over fifty years old, but the technology is still evolving. Despite recent advancements, the history of chatbots hasn’t been all plain sailing....
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