Trans Pacific Networks has contracted Indigo Telecom Group to run network operations support for its trans-Pacific subsea cable portfolio, covering a system that spans more than 16,000 kilometres between Singapore, Indonesia, Guam, and the US West Coast.
TPN is the commercial manager of capacity on Echo, a 16,051-kilometre cable system, and holds fibre-pair ownership on the Tabua cable connecting Australia, Fiji, and the US. The company serves hyperscalers and carriers who need consistent, managed performance across routes where outages are measured in business impact rather than inconvenience.
Indigo will provide 24/7 network operations centre support: provisioning, monitoring, security, and service management across TPN's subsea networks. The company, founded in 1998 and operating in more than 90 countries, manages over 30,000 incidents annually across the infrastructure it supports.
We chose Indigo because of its proven model and deep experience in the subsea cable market. Indigo understands the operational demands of critical subsea infrastructure and gives us the service assurance, technical support and accountability needed to deliver consistent performance for our customers.
"Supporting routes of this scale requires the right operational foundations from day one," said Alfred Au Yeung, Chief Operating Officer at Trans Pacific Networks. "We chose Indigo because of its proven model and deep experience in the subsea cable market. Indigo understands the operational demands of critical subsea infrastructure and gives us the service assurance, technical support and accountability needed to deliver consistent performance for our customers."
The appointment reflects a broader shift in how trans-Pacific cable operators are structuring their support functions. As hyperscaler traffic volumes on these routes have grown, so has the operational complexity of maintaining sub-millisecond service guarantees. Outsourcing network operations to a specialist with global reach reduces the burden on operators whose core competency is capacity management and commercial relationships.
Michel Robert, CEO at Indigo, will be available for comment on the deal and on the broader subsea infrastructure market.
