Genesys partners

Verified

Kerv

London, UK

Using the power of technology for good

Maintel

London

Delivering Cloud Contact Centre, Unified Communications, Network Security Solutions. 30+ yrs experience. Contact us today.

BT

London

From Ultra Fast Full Fibre broadband to TV & Mobile, BT helps UK families, communities & companies reach their potential. Find more BT products here.

IP Integration

Reading

Customer contact solutions to enhance customer experience, boost efficiency, & scale operations with expert support.

Asterlogic Limited

London

London-based software company providing employee productivity monitoring, contact centre HR management and CRM compliance tools since 2014.

Aveni Ltd

Edinburgh

Edinburgh-based FinTech AI company transforming financial services with UK's first Large Language Model for finance, raised £11M Series A.

Black Box Network Services UK Limited

Reading

Global network and communications infrastructure provider serving 175,000 clients across 141 countries with 187 offices.

CloudCX Ltd

London

London-based contact centre automation company offering performance testing, virtual agent and service assurance solutions (unfunded, 2021).

CloudComm 360 Ltd

Birstall

Cloud communications solutions provider offering resilient voice, SMS and WhatsApp services for contact centres and unified communications.

Connect

London

Connect delivers customer experience end to end; from the network that carries customer contact, through interactions in the contact centre.

Eemaan Limited

Wolverhampton

Wolverhampton-based software company since 2003 providing innovative solutions for Genesys customers and cross-platform CX platforms.

Occam Networks Limited

Hertford

Discover the power of IVR Automation with Razor. Streamline customer interactions, enhance efficiency, and elevate customer satisfaction.

PolyAI Limited

London

London-based conversational AI company since 2017 building enterprise voice assistants that automate customer service interactions.

Smoke Customer Intelligence Ltd

London

Johannesburg-founded 2007 with London/US operations offering omnichannel customer voice and experience feedback platform solutions.

Softel Communications Inc

Atlanta, Georgia

Atlanta-based 1993-founded IT services company delivering cloud integration, telephony systems and AI-driven automation for enterprises globally.

Syndeo Limited

Belfast

Belfast-based software development company since 2017 specializing in business and domestic software solutions.

Syntec Limited

Hemel Hempstead

Hemel Hempstead-based IT services company since 1998 offering telecommunications, software development and security systems services.

TTEC

Leeds

Customer experience outsourcing and CX technology, with a UK site in Leeds

Virsae Limited

London

UK entity of Auckland-based AI-powered analytics firm since 2013 providing UC and contact centre system monitoring and optimization.

Anana Limited

United Kingdom

Award-winning Genesys Partner acquired by Sabio Group in 2020 providing customer experience solutions and services across UK and South Africa.

Semafone

PCI Compliance for Secure Payment Transactions. Safeguard telephone & digital payments with our advanced solutions for enhanced security and compliance.

Orange Business

Berkshire

Turn data into a true business asset with end-to-end intelligent solutions, hybrid and public cloud services and technologies from Orange Business Services

PCI Pal

Secure contact center payments, boost CX, and achieve PCI compliance. Choose from our range of solutions, trusted by major companies.

Smartnumbers

London

Contact centre fraud prevention, business continuity & transformation, Smartnumbers makes voice communications safer by ensuring networks stay secure, reliable and compliant

Verizon

Berkshire

Shop Verizon smartphone deals and wireless plans on the largest 4G LTE network. First to 5G. Get Fios for the fastest internet, TV and phone service.

Sentient Machines

London

Discover Sentient Machines' AI-driven emotional intelligence platform that improves CX, compliance, and agent performance through real-time emotion analytics.

CX in Motion

SocialRel8 Ltd d/b/a Evaluagent

EvaluAgent provides software solutions for contact centres worldwide to monitor and improve customer service performance. Its platform includes automated quality assurance, performance management, coaching tools, and artificial intelligence agent observability. These tools help quality assurance heads, contact centre directors, team leaders, and customer service agents evaluate human and automated interactions.

Tata Communications (UK) Ltd

London

UK division of global digital ecosystem enabler providing integrated telecommunications and connectivity solutions spanning voice, transmission and services.