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Omningage
Amazon Connect contact centre platform for AI-enabled customer engagement
Omningage is listed under Contact Centre Solutions (CCaaS) in the Compare the Cloud directory.
Listed in Contact Centre Solutions (CCaaS) , AI & Machine Learning , Voice & Call Analytics
Added to the directory
Services
Contact Centre Solutions (CCaaS)AI & Machine LearningVoice & Call Analytics
— Employees
— Founded
United Kingdom Location
About
Omningage provides Rocket, a cloud contact centre platform built on Amazon Connect that unifies customer channels into one interface for agents and managers. The company is AWS-certified and has moved banks, insurers, retailers and healthcare providers to cloud-based contact centre systems. Rocket includes AI-powered smart routing and live sentiment tracking, and the company reports handling more than 250,000 customer engagements across channels each month. Omningage states 15 years of experience in the contact centre field.
| Primary category | Contact Centre Solutions (CCaaS) |
|---|---|
| Also listed in | AI & Machine Learning , Voice & Call Analytics |
| Location | United Kingdom |
| Services | Amazon Connect contact platform, AI-powered routing, sentiment tracking, cloud contact centre migration |
| Website | https://www.omningage.cloud/ |
| Added to the directory |
Partner programmes
- AWS Advanced Listed on AWS's partner directory
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