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Avran
Builds Amazon Connect contact centres for businesses moving off legacy systems
Avran is listed under Contact Centre Solutions (CCaaS) in the Compare the Cloud directory.
Listed in Contact Centre Solutions (CCaaS) , AI & Machine Learning , Cloud Computing Platforms
Added to the directory
Services
Contact Centre Solutions (CCaaS)AI & Machine LearningCloud Computing Platforms
— Employees
— Founded
United Kingdom Location
About
Avran is a boutique consultancy focused on customer service solutions built on Amazon Web Services, helping clients move from legacy on-premises and hosted contact centre technology to cloud-based systems built around Amazon Connect. The company is an Amazon Connect Service Delivery Partner and an authorised AWS reseller, able to create and manage client AWS accounts through a consolidated billing platform. Its services cover building full-featured contact centres in Amazon Connect, integrating Service Cloud Voice with Salesforce's CRM platform, and applying AI and automation to customer service workflows, acting as a specialist delivery partner for Amazon Connect rather than a general contact-centre integrator.
| Primary category | Contact Centre Solutions (CCaaS) |
|---|---|
| Also listed in | AI & Machine Learning , Cloud Computing Platforms |
| Location | United Kingdom |
| Services | Amazon Connect implementation, Service Cloud Voice integration, AI-driven customer service automation, AWS reseller services |
| Website | https://avran.co.uk/ |
| Added to the directory |