Contact Centre Solutions (CCaaS)
Cloud contact centre and customer service platforms
Find partners
Verint
Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond. With data and AI at the core, you can go well beyond incremental benefits to dramatically lower costs and elevate CX. See outcomes in weeks, not months or years. To learn more, visit: www.verint.com
ClearAccept
Accept card payments wherever, whenever with our integrated card payment solutions that are built specifically for ClearCourse software. Whether your customer is online, at the till or on the phone, our payments platform enables you to take their payment quickly, easily and securely. Our solution was built specifically to solve the payment needs of our ClearCourse partner platforms. With optimised integrations taking and reconciling card payments across multiple channels is a breeze, while fewer manual steps and less admin saves you and your team significant amounts of time. We’re about more than just solving your current payment needs - we’re a strategic partner that is looking for ways payments can help make your business even better.
Renewable Exchange
The conventional way of trading renewable energy is outdated. Driven by innovation, we have created a better way. A way that is transforming how renewable energy is exchanged by providing an intelligent, data-driven PPA platform, coupled with expert consultancy. We ensure clients have better choice than ever before through smarter insight and greater transparency, and with a more connected market we’re making more opportunities open to more people. Its a brighter way of selling renewable power that puts generators first.
Clientshare
Clientshare’s AI-powered platform helps suppliers transform their Business Reviews into retention and growth engines. Used by 1-in-2 of the FTSE 100, Clientshare helps suppliers in Logistics, FM, BPO, Contract Catering, Manufacturing and more. Trusted by leading global enterprises, our AI-powered Quarterly Business Review (QBR) platform, Pulse, supports business retention & growth. Senior leaders can easily uncover accounts at risk and act before its too late as well as identify new growth opportunities. We give businesses the tools to build, deliver, measure and act on reviews and feedback. Our vision is to continue to be the best at helping B2B enterprises retain and grow their customers by giving them the tools to stand out, win trust and deliver exceptional Business Reviews.
Manhattan Associates
For more than 35 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and retail.
CommBox
CommBox enhances enterprise customer support by seamlessly integrating AI and automation. Our platform empowers support teams to deliver faster, more personalized experiences while focusing on high-value interactions. The result: improved efficiency, reduced response times, and increased customer satisfaction.
DB Comms
DB Comms is an established provider of Fixed, Mobile and Cloud based Telecommunications and Data Connectivity solutions. At DB Comms we endeavour to provide the best possible service to our customers. Our aim is to understand each of our customer’s businesses and their specific business needs, thus ensuring we can propose, install and manage the solution that is the best fit for their business requirements.
Implement AI
Implement AI builds managed digital workers that help organisations scale without growing headcount. Powered by AIOS — the AI Operating System — our digital workers handle real operational tasks across voice, chat, email, CRM, scheduling, research, and connect into over 600 connected applications. Companies use Implement AI to expand capacity, improve consistency, increase revenue, and remove repetitive admin so teams can focus on higher-value work. Grow your workforce. Not your payroll. Learn more: www.implementai.io Listen to The Implement AI Podcast: https://www.implementai.io/podcast We are Cyber Essentials Accredited, giving organisations confidence that digital workers operate within a secure, governed environment.
Spectos GmbH
Everybody likes great service. We help to provide it. Headquartered in Dresden, Germany, Spectos operates internationally in the fields of data collection, data analysis, technology, digitization and operations. For more than 20 years, we have been helping service-oriented companies continuously improve their performance and customer experience through our innovative service quality management solutions. Our mission is to make data and information accessible to all organizations, bridge the gap between analysis and action, and drive growth and improvement every day. With the Spectos Service Quality Cloud, we support our customers worldwide with tailored solutions for customer service, quality management, employee management, and operations. Our teams of experts equip companies with targeted, high-quality data in real-time, readily accessible through intuitive online cockpits and apps. This data-driven approach allows for daily improvements in service processes, facilitated by our lean, flexible, and agile collaboration. Leveraging state-of-the-art technologies, we seamlessly integrate the voice of the customer with operational data from ERP and CRM systems, along with real-time tracking, RFID systems, and WiFi tracking. At the core of our offering is the Spectos Real-Time Performance Management platform, which continuously combines, analyzes, and visualizes data from various sources. The customized cockpits and dashboards present easy-to-understand graphics and reports, empowering immediate action to enhance service quality. Integrated ticketing and alerting functions ensure proactive and lasting improvements. Our TÜV-certified solutions have found success across various industries, including postal & logistics, healthcare, mobility, smart city, and public administration. Partner with Spectos today to revolutionize your service quality and embark on a journey of continuous improvement and excellence.
Eptica, an Enghouse Company
Enghouse Interactive France (ex Eptica) est le leader des plateformes intelligentes pour l’expérience client, maillon clé de la chaîne de valeur des entreprises. Plus de 400 marques confient Enghouse la gestion de leur relation client (voix, self-service, email, chat, video, messenger, réseaux sociaux) ainsi que l’analyse de la voix du client grâce à vecko, la seule solution dintelligence client du marché français. La suite de logiciels Eptica embarque une technologie unique fondée sur une IA hybride (Traitement Automatique du Langage Naturel (TALN), Text Analytics, Machine Learning) adaptée aux problématiques spécifiques de la relation client afin d’augmenter la satisfaction client et la compétitivité du service client, et fournir aux marques de l’intelligence pour améliorer l’expérience sur tout le parcours client.
Cogna
Overlooked and unaddressed inefficiencies are slowing down our most vital industries. Whether in utilities, construction, facilities management, logistics, or beyond - complex infrastructure and siloed legacy systems are hampering productivity. Traditional off-the-shelf software can’t address these unique challenges—and few organisations have the resources for custom-built solutions. Cogna is a precision solutions provider that uses AI to automate the IT consultancy process to identify the trickiest business pain points and create simple, usable solutions to remedy them. We put software creation into our customers hands, letting them describe their own challenges and delivering AI-powered custom software in days, not months or years, at a fraction of typical costs.
Evoke Creative
We deliver solutions that bring customers closer to the brands they love, allowing them to discover, explore, interact and make purchases in increasingly convenient and engaging ways. From mobile devices and kiosks to digital signage and giant video walls, we offer a full-service from design, manufacture, install and implementation, all backed up by our amazing cloud-based configuration and control software. For careers and opportunities visit http://evoke-creative.com/careers/
Rapid Information Systems | Low-code digital transformation for desktop and mobile apps, and forms
Since 2005, we have partnered with leading Local Authorities and Social Housing Providers, bringing extensive expertise in system integration, particularly with enterprise systems. Over the years, we’ve developed innovative solutions that modernise legacy systems, improving functionality and user experience. Our mission is to drive innovation while helping organisations save money. Rapid makes it quick and simple to create flexible solutions that unlock the potential of legacy systems, enhancing front-line services. It’s especially effective for mobile working, automation, productivity, and efficiency. Our solutions have been successfully implemented across a variety of applications, such as: Repair Call Centers Health and Safety Systems Fire Risk Monitoring Systems Estate and Caretaker Management Property Quality Assurance and Inspection Solutions Smart Billing and Lighting Management We’re passionate about collaborating on new projects and would love to discuss how we can support your organization. Feel free to get in touch!
CCL Computers Ltd
CCL - Computers, Components and Lifestyle We feel we build some of the best systems in the UK as well as selling components for building your own/ replacement parts and components for businesses and homes. Based in Bradford, the business employs just under 100 employees in a a range of roles. We pride ourselves on being price competitive and a fun place to work.
Canon Inc.
Canon Inc., headquartered in Tokyo, Japan, is a leader in the fields of professional and consumer imaging equipment, industrial equipment and information systems. Canon’s extensive range of products includes production printers, multifunction office systems, inkjet and laser printers, cameras, video and cinematography equipment, network cameras, medical systems and semiconductor-manufacturing equipment. Originally established in 1937 as Precision Optical Industry, Co., Ltd., a camera manufacturer, Canon has successfully diversified and globalized to become a worldwide industry leader in professional and consumer imaging systems and solutions. With approximately 180,000 employees worldwide, the Canon Group includes manufacturing and marketing subsidiaries in Japan, the Americas, Europe, Asia and Oceania; and a global R&D network with companies based in the United States, Europe, Asia and Australia. Visit the Canon Inc. website at: global.canon
Total Computer & Network Support (TCNS)
We provide Managed IT Service solutions that fit flexibly around your business’s exacting needs. Whether you’re looking to fully outsource, or collaboratively co-source alongside your existing resources, we will deliver a service that enhances business performance. Our sales team are highly professional and friendly, but most importantly are ready and waiting to help you find the easiest and most effective solutions for your IT problems. If you would like to discuss your requirements in more detail please call our sales team on 0121 604 6224 Or E-mail us on sales@tcns.it. Visit our website to discover more about TCNS - www.tcns.it You can also find us on Facebook by searching Total Computer & Network Support or Twitter @TCNS_
CTA Systems I.T. Solutions
TECHNICAL SUPPORT Sometimes the issue you may be facing is one we have dealt with many times, you are an expert in your field and we are an expert in ours, rather than spending hours if not days on the issue let us resolve it for you so you can get b
Pink Connect and SCG Together
About Pink Connect and SCG Together As of October 2024, Pink Connect has been acquired by SCG (Southern Communications Group), an award-winning telecoms provider, offering best-in-class customer service. As part of the SCG family, we are better equip
SaleosTech
SaleosTech empowers SMEs with Next-Gen AI service desk, endpoint security, cloud services, DevOps, AIOps, data governance and CRM consultancy. Scale your business with confidence.
Evolved IP Ltd
Evolved IP Ltd is a UK-based unified communications and contact centre platform provider offering UCaaS, call centre solutions, and collaboration technologies. The company provides international coverage with AI-powered analytics, call recording, and secure communication capabilities.
Kabeelah
Kabeelah is an IT consulting and services provider, focused on delivering end-to-end digital business application and technology solutions.
Proximus Global
From voice and messaging to 5G, IoT, verification and CPaaS, Proximus Global shapes the future of communications and digital identity.
CPaaS Platform Provider
A Global CPaaS provider enabling enterprises to connect with customers via SMS, Email, Voice, WhatsApp, RCS, Chatbots, & omnichannel solutions
Konekt
Your customers are adopting cloud communications solutions faster than ever. We know the market is complex but it also offers significant double-digit growth opportunities. That’s why we help you navigate it with handpicked solutions, deep technical
Showing 241–264 of 624 providers
Search all 624 providersAre you a Contact Centre Solutions (CCaaS) provider?
Get listed and reach thousands of potential customers looking for contact centre solutions (ccaas) services.