Paul Donaldson

Paul Donaldson is ISG’s Practice Lead for Robotic Process Automation (RPA). He advises a broad spectrum of clients on their automation strategy, as well as ensuring world-class delivery through the hands-on implementation of RPA technologies.

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Use Video to Educate Employees About Benefits

Video is an excellent choice for many concepts and educational opportunities, but that doesn’t mean they’re perfect for every situation.

Overcoming IT Complexity in a Hybrid World

It’s clear cloud adoption isn’t slowing down any time soon. Gartner® says end-user spending on cloud services has grown by a further 20% in 2022 to almost U.S. 500 billion.

5 key considerations for moving your data to the cloud

In an increasingly hybrid world, you need a provider that can help you shift your workloads from on-prem to the cloud in a way that works for your specific needs.

Why a Digital Twin Graph Will Help Manage Real-World Complexity at Scale

Digital twins are computer models of the real business world. They help asset owners understand the details of what is happening, in real-time as well as retrospectively.

Challenges and Opportunities: Automating a Financial Business

  The term ‘digital transformation’ has been deployed to describe an array of digital projects, from the big to the small. But what does true...
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