Niamh Reed works in content creation at Parker Software, a leading UK software house that offers live chat software and business process automation to businesses worldwide. She spends most of her time writing articles spanning topics such as, emerging technology, customer service and user experience. During her down time, she writes fiction, plays the violin, and hip-throws people twice her size in jiu-jitsu.
Technophobia - The idea that artificial intelligence (AI) will become evil and take control. It has been embedded in pop culture for decades. From...
Blending traditional on-site tech with cloud services creates a...
We can safely say that artificial intelligence (AI) was...