Niamh Reed
Niamh Reed works in content creation at Parker Software, a leading UK software house that offers live chat software and business process automation to businesses worldwide. She spends most of her time writing articles spanning topics such as, emerging technology, customer service and user experience. During her down time, she writes fiction, plays the violin, and hip-throws people twice her size in jiu-jitsu.
Stay connected:
Featured Stories:
Articles
CaSaaStrophe | Communication during a crisis
CaSaaStrophe (noun): a sudden software service failure causing widespread...
Front Page
Technophobia, artificial intelligence, and the UK economy
Technophobia - The idea that artificial intelligence (AI) will...
Articles
CaSaaStrophe | Communication during a crisis
CaSaaStrophe (noun): a sudden software service failure causing widespread damage.
When caSaaStrophe strikes, you need to act fast. The way you handle customer communication...
Front Page
Technophobia, artificial intelligence, and the UK economy
Technophobia - The idea that artificial intelligence (AI) will become evil and take control. It has been embedded in pop culture for decades. From...
Subscribe
Popular articles
cybersecurity
CIOs and CISOs Battle Cyber Threats, Climate, Compliance
CIOs and CISOs face unrelenting pressure from three massive...
Cloud
Discover the Power of On-premise Cloud Innovation
For most organisations, the shift from on-premise to the...
Sustainability
The Data Conundrum: How sustainable is its future?
In this article, Dan Smale, Senior Service Owner of...
Data
Adopting open architecture for robust data strategy
As the world's economy grapples with continuous challenges and...