Matt Hooper
Matt has more than 20 years of experience in software and technology that impact customer experience, working in the UK, US and Australia from start-ups to mid-cap and corporate's including HP, Orange Business, BT and Parametric Technology. He is recognised in the industry as a leading authority on utilising mobile and digital channels in customer experience strategy.
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Technology
The Rise of Smart Vending Machines
Smart vending machines are delivering more accessible solutions to the modern workforce by delivering replacement IT items quickly and efficiently.
Technology
Designated Driver: Why Complex Technology Environments Require a Steady Hand
While the function of monitoring software is to provide configuration and compliance assurance, in achieving these tasks, typically the solution will actually deliver much more than this.
Business
Building the Business Case for Satellite IoT
The door is open for SIs across the world to build on the knowledge gained over the last few years,
Business
Using Cloud To Avoid Bloated Business Models
With the right approach, cloud computing can bring huge benefits, helping businesses become resilient, so they can adapt to any unexpected market disruptors now and in the future. Now, the promise of cloud is as strong as it has ever been.
AI
Telcos Need to Adapt Quickly to Deliver Omnichannel
Almost every five years we see a significant evolution in technology lifecycles. In 2000, we saw IP-based communications (mostly desktop) go mainstream in the...
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Popular articles
Technology
The Rise of Smart Vending Machines
Smart vending machines are delivering more accessible solutions to the modern workforce by delivering replacement IT items quickly and efficiently.
Technology
Designated Driver: Why Complex Technology Environments Require a Steady Hand
While the function of monitoring software is to provide configuration and compliance assurance, in achieving these tasks, typically the solution will actually deliver much more than this.
Business
Building the Business Case for Satellite IoT
The door is open for SIs across the world to build on the knowledge gained over the last few years,
Business
Using Cloud To Avoid Bloated Business Models
With the right approach, cloud computing can bring huge benefits, helping businesses become resilient, so they can adapt to any unexpected market disruptors now and in the future. Now, the promise of cloud is as strong as it has ever been.
Healthcare
Elevating healthcare services with cloud computing
The cloud is enabling healthcare to evolve and is helping to address the challenges of budgets, manpower and other resource shortages while treatment and expectations grow exponentially.