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James Foley

James Foley, vice president of customer experience at BT smartnumbers James Foley is Head of Customer Experience for BT smartnumbers.  More than 300 financial services firms secure their voice services with BT smartnumbers, enabling resilience and compliance for their fixed-line and mobile estate.

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MiFID II set to change the way the financial services industry records conversations

There are significant changes afoot in the regulation of financial instruments. There’s a section of MiFID II (The Markets in Financial Instruments Directive), which...

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