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Ben Rafferty

Ben Rafferty, Global Solutions Director, Semafone Ben has over fifteen years’ experience delivering speech recognition, IVR and contact centre automation on CPE and hosted platforms. At Semafone, Ben is responsible for the smooth deployment of Semafone solutions into hosted environments and for the overall management of Semafone’s hosted offering. Starting as an engineer and working up through a variety of roles, Ben’s career includes the successful delivery of programmes for a wide variety of organisations including large multi-national corporations such as SAP, Deloitte, Interflora and Odeon, as well as local and central government, Parliament, the NHS and all “Blue Light” services in the UK and Europe.