Ben Rafferty
Ben Rafferty, Global Solutions Director, Semafone
Ben has over fifteen years’ experience delivering speech recognition, IVR and contact centre automation on CPE and hosted platforms.
At Semafone, Ben is responsible for the smooth deployment of Semafone solutions into hosted environments and for the overall management of Semafone’s hosted offering.
Starting as an engineer and working up through a variety of roles, Ben’s career includes the successful delivery of programmes for a wide variety of organisations including large multi-national corporations such as SAP, Deloitte, Interflora and Odeon, as well as local and central government, Parliament, the NHS and all “Blue Light” services in the UK and Europe.
Stay connected:
Featured Stories:
Front Page
Size & Security – Not the same thing at all
A few years ago, cloud computing was being touted...
Front Page
Size & Security – Not the same thing at all
A few years ago, cloud computing was being touted as the biggest and best new innovation for companies to increase productivity and cut costs....
Subscribe
Popular articles
GenAI
From the lab to production: Driving GenAI business success
Generative AI (GenAI) was the technology story of 2023....
Technology
Cloud ERP shouldn’t be a challenge or a chore
More integrated applications and a streamlined approach mean that...
Cloud
Top 7 Cloud FinOps Strategies for Optimising Cloud Costs
According to a survey by Everest Group, 67% of...