Divya Ghai Wakankar is Head of Cloud Communications Product Management & Innovation at BICS. She is a technology and business leader with 20 years of experience in telecommunications and wireless. At BICS, Divya leads the product management of its cloud communications product portfolio and evangelises new products and services for multinational businesses and digital service providers. Divya is responsible for defining the product vision, strategy, Go-To-Market and implementation of cloud communications services in B2B market segments. She is always determined to build a winning business proposition and create value for end-users.