Emerson Sklar

Technology professional and sales expert with over a decade of experience designing, delivering, and optimizing high-quality, robust solutions to challenging customer problems. Experience in voice, network sciences, data analysis, agile development, and comprehensive system testing.

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Misuse of AI can destroy customer loyalty: here’s how to get it right

Once just a marketer’s buzzword, the concept of a ‘multichannel experience’ is now industry standard for consumers. Shoppers want to be able to browse...

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