Robotics
How To
Write A Successful Robotics Technician Cover Letter
Writing an effective cover letter is a crucial part...
AI
Can Robotic Process Automation Boost Employee Engagement?
Over the past few years, the tech landscape has...
AI
AI in the Contact Centre – Striking a Balance
The ongoing advance of artificial intelligence (AI) represents a...
AI
It’s Time To Stop Mixing Up AI and Machine Learning
There is a lot of buzz/hype around artificial intelligence...
AI
When Cloud Meets Machine Learning: Solving The Changing Recruitment Problem
Navigating cloud-based recruitment platforms to solve talent problems was,...
AI
A Look at AI Website Builders: The Future or Just a Gimmick
Web development has undergone numerous transformations in the past decade. During the first phase of its development, it was enough to know HTML to...
AI
Battle the Barriers and Build the Industry
The future of AI and robotics is down to two things – adoption and adaption. It’s success in day to day life, lies equally...
IoT News
Hermes Trials Self-Driving Robots in London
Hermes, the consumer delivery specialist, is launching an innovative testing programme for the use of self-driving delivery robots in London. In partnership with Starship...
Cloud
Digital Transformation: A Checklist for Your Strategy
Digital transformation is a term on everyone’s agenda right now, with organisations scrambling to adopt every new approach they hear about. This, despite ongoing...
Cloud
Rumours of a Dystopian Future are Greatly Exaggerated
Perusing recent technology predictions has been interesting. The more I read, the more I was struck by a rather uncomfortable theme – at least...
Front Page
In an age of automation, don’t write off people just yet
If you believe the hype, then the UK’s 376,000 contact centre and customer service workers will soon be out of a job.
According to the...