Help Guide for IFTTT and Simple Automation for Non-Technical Teams

7 min read

IFTTT (If This Then That) makes automation accessible to anyone. While it started as a consumer tool, its business features now help small businesses automate without complexity. This guide covers whether IFTTT fits your needs.

CTC
Written by CTC Editorial Editorial Team

What Is IFTTT?

IFTTT (If This Then That) is an automation platform built around a simple concept: when something happens (the trigger), do something else (the action).

Launched in 2010, IFTTT pioneered consumer-friendly automation. You don't need technical knowledge—just choose a trigger, choose an action, and you're done.

The platform now offers business features, but its core strength remains simplicity. If you want straightforward automations without complexity, IFTTT delivers.

How IFTTT Works

The Basic Concept

Every IFTTT automation (called an 'Applet') follows this pattern:

IF [trigger event happens] THEN [do this action]

Examples:

  • IF I receive an email with an attachment, THEN save it to Dropbox
  • IF it's 9am on Monday, THEN send a Slack reminder
  • IF a new row is added to Google Sheets, THEN create a Trello card

That's it. One trigger, one action. Simple.

Pro Features (Multi-Action)

IFTTT Pro adds the ability to chain multiple actions:

IF [trigger] THEN [action 1] AND [action 2] AND [action 3]

Example:

  • IF new contact form submission
  • THEN add to Google Sheets
  • AND send Slack notification
  • AND create follow-up task

You can also add filter conditions and queries for more control.

Why Consider IFTTT?

Genuinely Simple

IFTTT is the easiest automation platform to learn:

  • No workflow canvas to navigate
  • No complex logic to configure
  • Most Applets take under 5 minutes to create
  • Pre-built Applets available for common tasks

If you've been intimidated by other automation tools, IFTTT is the gentlest introduction.

Smart Home and IoT Integration

IFTTT excels at connecting smart devices and IoT:

  • Smart lights and thermostats
  • Security cameras and doorbells
  • Voice assistants (Alexa, Google Assistant)
  • Location-based triggers

For businesses with physical locations or smart office setups, this is valuable.

Pre-Built Applets

Thousands of ready-made Applets exist:

  • Browse by service (Slack, Gmail, Sheets, etc.)
  • One-click activation
  • Created by IFTTT, services, and community

You might find exactly what you need already built.

Affordable Entry Point

IFTTT's free tier is genuinely useful:

  • 2 Applets included
  • Single-action automations
  • Access to most services

Pro starts at £2.50/month—cheaper than any competitor.

IFTTT Pricing

PlanPriceAppletsFeatures
Free£02Single-action Applets
Pro£2.50/month20Multi-action, filters, queries
Pro+£5/monthUnlimitedFaster speeds, multiple accounts

Business Plans:

  • IFTTT for Teams: From £15/month (5 users)
  • Enterprise: Custom pricing

Important note: IFTTT doesn't limit by 'tasks' like competitors. You pay for number of Applets, not how often they run.

IFTTT vs Competitors

FeatureIFTTTZapierMake
Ease of useEasiestEasyModerate
Pricing modelPer AppletPer taskPer operation
Free tier2 Applets100 tasks1,000 ops
Multi-step workflowsPro onlyAll plansAll plans
Smart home/IoTExcellentLimitedLimited
Business integrationsGoodExcellentExcellent
Complex logicBasicGoodAdvanced

Choose IFTTT if: You want the simplest possible automation, have IoT devices, or need affordable personal automation.

Choose alternatives if: You need complex multi-step workflows, advanced logic, or enterprise-grade features.

Getting Started with IFTTT

Step 1: Create Account

1. Go to ifttt.com

2. Sign up with email, Google, or Apple

3. Complete onboarding questions (helps suggest Applets)

Step 2: Explore Pre-Built Applets

Before creating your own:

1. Click 'Explore'

2. Browse by service or category

3. Find an Applet you need

4. Click 'Connect' and authorise services

5. Applet is now active

Many common automations are already built for you.

Step 3: Create Custom Applet

1. Click 'Create'

2. Click 'If This' and choose trigger service

3. Select specific trigger event

4. Click 'Then That' and choose action service

5. Configure action details

6. Name your Applet

7. Click 'Finish'

Your automation is now running.

Practical IFTTT Automations

Social Media Management

Auto-post blog content:

  • IF new WordPress post published
  • THEN share to Twitter
  • AND share to LinkedIn
  • AND share to Facebook Page

Save mentions for later:

  • IF someone mentions your brand on Twitter
  • THEN add to Google Sheets for review

Lead and Contact Management

Form to spreadsheet:

  • IF new Typeform submission
  • THEN add row to Google Sheets
  • AND send email notification

Business card digitisation:

  • IF new contact added on phone
  • THEN add to Google Contacts
  • AND log to spreadsheet

Team Notifications

Weather alerts:

  • IF weather forecast shows rain
  • THEN send Slack message to team

Calendar reminders:

  • IF calendar event starting in 15 minutes
  • THEN send push notification

Smart Office

Arrival automation:

  • IF you arrive at office (location)
  • THEN turn on office lights
  • AND set thermostat to 21°C

End of day:

  • IF 6pm on weekdays
  • THEN turn off all smart devices
  • AND send 'office closed' notification

File Management

Email attachment backup:

  • IF email received with attachment
  • THEN save attachment to Dropbox

Photo organisation:

  • IF new iOS photo
  • THEN upload to Google Photos

IFTTT Pro Features

Multiple Actions

Chain up to 10 actions from a single trigger:

Trigger: New sale in Shopify

→ Action 1: Add to Google Sheets

→ Action 2: Send Slack notification

→ Action 3: Create Trello card

→ Action 4: Send thank you email

Filter Code

Add conditions using JavaScript:

```javascript

// Only proceed if order value over £100

if (Shopify.newOrder.TotalPrice < 100) {

skip();

}

```

Filters let you create conditional logic without visual branching.

Queries

Pull additional data during automation:

  • Look up customer details
  • Check current weather
  • Get latest stock price

Use query results in your actions.

Faster Polling

Free tier: Applets check for triggers every 1 hour

Pro: Check every 1-15 minutes

Pro+: Near real-time for many services

For time-sensitive automations, faster polling matters.

IFTTT for Teams

IFTTT offers team features for businesses:

Shared Applets: Create automations that work for the whole team

Centralised management: Admins control which services are connected

User management: Add/remove team members

Audit logs: See who created and modified Applets

Pricing starts at £15/month for 5 users.

IFTTT Limitations

Simplicity Is Also a Constraint

The 'one trigger, then actions' model can't handle:

  • Branching logic (if X do Y, else do Z)
  • Loops (process a list of items)
  • Complex data transformation
  • Error handling and retries

For anything beyond linear workflows, you'll need a different tool.

Business Integration Gaps

IFTTT has fewer business app integrations than competitors:

  • Limited CRM options
  • Fewer accounting integrations
  • Less depth in existing integrations

Check that your specific apps are supported before committing.

No Visual Workflow

You can't see your automation as a flowchart. For complex Applets with multiple actions and filters, this can make troubleshooting harder.

Slower Execution

Even on paid plans, IFTTT isn't instant:

  • Polling-based triggers have delays
  • Multi-action Applets run sequentially
  • No priority queues for urgent automations

For real-time needs, consider alternatives.

When IFTTT Makes Sense

Good Fit For:

Personal productivity automation

  • Backing up photos
  • Tracking habits
  • Managing personal tasks

Smart home/office integration

  • Lighting automation
  • Climate control
  • Security systems

Simple social media tasks

  • Cross-posting content
  • Saving mentions
  • Basic scheduling

Non-technical users

  • Marketing assistants
  • Office administrators
  • Small teams without IT support

Not Ideal For:

Complex business processes

  • Multi-step approval workflows
  • Conditional routing
  • Data transformation

High-volume automation

  • Processing hundreds of items
  • Real-time requirements
  • Mission-critical workflows

Deep integrations

  • Custom CRM workflows
  • Accounting automation
  • Inventory management

Migrating To or From IFTTT

Starting with IFTTT

IFTTT is a good first automation tool:

1. Learn automation concepts with minimal complexity

2. Identify which processes benefit from automation

3. Understand your integration needs

4. Graduate to more powerful tools if needed

Outgrowing IFTTT

Signs you might need more:

  • Wanting 'if/else' branching in workflows
  • Needing to process batches of data
  • Requiring integrations IFTTT doesn't have
  • Finding workarounds for IFTTT limitations

Natural next steps: Zapier (similar ease, more power) or Make (more capability, moderate learning).

The Bottom Line

IFTTT occupies a unique position: it's the automation tool for people who don't want to learn automation tools.

Its simplicity is genuine—not dumbed-down complexity, but a deliberately constrained model that's easy to understand. One trigger, some actions, done.

For straightforward personal and business automations, especially involving smart devices, IFTTT delivers value at an exceptional price point. The free tier is actually useful, and Pro at £2.50/month is cheaper than a coffee.

But that simplicity has real limits. If you're building business-critical workflows, processing data at scale, or need conditional logic, IFTTT will frustrate you.

The ideal IFTTT user is someone who wants automation benefits without automation complexity. If that's you—or if you're just starting your automation journey—IFTTT is worth exploring.

Frequently Asked Questions

Frequently Asked Questions

Is IFTTT secure for business use?

IFTTT uses OAuth for service connections (you authorise access without sharing passwords), encrypts data in transit, and doesn't store the content of your automations long-term. For basic business automation, security is adequate. For sensitive data processing, evaluate whether IFTTT's security certifications meet your compliance requirements.

Can IFTTT replace Zapier for my business?

For simple automations, possibly. IFTTT handles basic 'when X happens, do Y' scenarios well and costs less. However, if you need complex workflows with branching logic, loops, or deep business app integrations, Zapier remains more capable. Many businesses use IFTTT for simple tasks and Zapier for complex ones.

Why is IFTTT cheaper than alternatives?

IFTTT's simpler architecture costs less to run. The 'one trigger, linear actions' model requires less infrastructure than Zapier or Make's complex workflow engines. Additionally, IFTTT has significant consumer revenue, allowing business pricing to stay competitive. The trade-off is less capability.

How reliable is IFTTT for business automation?

IFTTT is generally reliable for non-critical automations. The polling-based system means delays are normal (minutes to an hour on free tier). Occasional service outages happen. For business-critical workflows where failures have consequences, consider alternatives with better monitoring, retry logic, and guaranteed execution.

Can multiple team members use the same IFTTT account?

Individual IFTTT accounts are designed for single users. For teams, IFTTT for Teams (from £15/month for 5 users) provides proper multi-user access with shared Applets, centralised management, and audit logs. Sharing a single account violates terms of service and creates security risks.

Does IFTTT work with UK-specific services?

IFTTT has good coverage of global services used in the UK (Google, Microsoft, Slack, etc.) but fewer UK-specific integrations than some competitors. Check their service directory for your specific needs. Webhook support allows connecting to any service with an API, though this requires technical knowledge.

About the Author

CTC
CTC Editorial

Editorial Team

The Compare the Cloud editorial team brings you expert analysis and insights on cloud computing, digital transformation, and emerging technologies.