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Help Guide for Basic Endpoint Protection for Small Businesses

7 min read

A practical guide to endpoint protection beyond Windows Security. Learn what you actually need, how to check it's working, and when the built-in protection is enough.

Written by CTC Editorial Editorial Team

The Endpoint Protection Question

Every small business owner asks the same question: "Do I actually need to pay for antivirus, or is Windows Defender enough?"

The answer isn't simple—it depends on your risk profile, what data you handle, and how you work. This guide helps you decide and, more importantly, verify your protection is actually working.

What Windows Security Provides

Windows Security (formerly Windows Defender) has improved dramatically. It now includes:

Core Protection

| Feature | What It Does | Effectiveness |

|---------|-------------|---------------|

| Antivirus/Antimalware | Scans files for known threats | Good—top-tier detection rates |

| Real-time protection | Monitors file activity | Good—blocks threats as they appear |

| Cloud-delivered protection | Checks files against Microsoft cloud | Excellent—rapid response to new threats |

| Automatic sample submission | Sends suspicious files for analysis | Improves ecosystem-wide protection |

| Tamper protection | Prevents malware disabling protection | Important—enable this |

Additional Features

| Feature | What It Does | Notes |

|---------|-------------|-------|

| Firewall | Controls network traffic | Good basic protection |

| Browser protection | SmartScreen blocks malicious sites | Works in Edge, Chrome, Firefox |

| Exploit protection | Hardens against common attack techniques | Enable default settings |

| Controlled folder access | Protects against ransomware | Useful but can cause application issues |

| Device security | Hardware security features | Depends on device capabilities |

What It Doesn't Do

Windows Security lacks some business features:

- **Central management**: Can't see all company devices from one console

- **Advanced threat detection**: No EDR (Endpoint Detection and Response)

- **Email security**: Separate from email protection

- **Reporting**: Limited visibility into threats across organisation

- **Priority support**: Community support only

When Windows Security Is Enough

**You're probably fine with just Windows Security if:**

- You have fewer than 10 computers

- Staff are tech-aware and careful

- You don't handle highly sensitive data

- You have good backup practices

- You use MFA and keep systems updated

- Your email provider has good spam filtering

**Many small businesses fit this profile.** Windows Security, properly configured, provides solid protection.

When You Need More

**Consider paid endpoint protection if:**

- You need central management (see all devices, push policies)

- You handle sensitive data (medical, legal, financial)

- You face compliance requirements (Cyber Essentials Plus, ISO 27001)

- You've experienced security incidents

- You want advanced threat detection (EDR)

- You need dedicated support when things go wrong

- You have a mix of Windows and Mac (unified management)

Business Endpoint Protection Options

Microsoft Defender for Business

**Best for**: Microsoft 365 users wanting unified security

**Pricing**: £2.50/user/month standalone, or included in Microsoft 365 Business Premium (£18.70/user/month)

**What you get beyond Windows Security**:

- Centralised dashboard (see all devices)

- Threat analytics (understand attacks)

- Automated investigation and remediation

- Attack surface reduction rules

- Web content filtering

- Simplified EDR capabilities

**Pros**: Integrated with Microsoft 365, no additional agent to install, good value

**Cons**: Windows/Mac only (no Linux), requires learning new portal

Sophos Intercept X

**Best for**: Businesses wanting strong protection with simple management

**Pricing**: From £2.50/device/month

**Key features**:

- Excellent malware detection

- Anti-ransomware (CryptoGuard)

- Exploit prevention

- Root cause analysis

- Central cloud management

- Cross-platform (Windows, Mac, Linux, mobile)

**Pros**: Strong independent test results, good management console, UK company

**Cons**: Can be resource-heavy on older machines

CrowdStrike Falcon

**Best for**: Businesses wanting enterprise-grade EDR

**Pricing**: From £5/device/month (Pro)

**Key features**:

- Excellent EDR capabilities

- Cloud-native, lightweight agent

- Threat intelligence

- Managed threat hunting (higher tiers)

- Strong against sophisticated attacks

**Pros**: Industry-leading detection, minimal performance impact, strong MDR options

**Cons**: More expensive, may be overkill for simple environments

ESET PROTECT

**Best for**: Budget-conscious businesses wanting solid protection

**Pricing**: From £1.80/device/month

**Key features**:

- Good detection rates

- Low system impact

- Multi-platform support

- Cloud or on-premises management

- Long-established reputation

**Pros**: Affordable, lightweight, reliable

**Cons**: Less advanced EDR features, interface feels dated

Bitdefender GravityZone

**Best for**: SMBs wanting comprehensive protection

**Pricing**: From £2/device/month

**Key features**:

- Excellent detection rates

- Integrated patch management

- Full disk encryption management

- Risk analytics

- Multi-platform

**Pros**: Strong independent test scores, good feature set

**Cons**: Can be complex to configure fully

Comparison Table

| Solution | Detection | Management | EDR | Price (approx) |

|----------|-----------|------------|-----|----------------|

| Windows Security | Good | None | No | Free |

| Microsoft Defender for Business | Excellent | Good | Basic | £2.50/user |

| Sophos Intercept X | Excellent | Good | Yes | £2.50/device |

| CrowdStrike Falcon | Excellent | Excellent | Best-in-class | £5/device |

| ESET PROTECT | Good | Good | Basic | £1.80/device |

| Bitdefender GravityZone | Excellent | Good | Yes | £2/device |

Configuring Windows Security Properly

If you decide Windows Security is sufficient, ensure it's properly configured:

Step 1: Verify Protection Is On

**Windows Security** → **Virus & threat protection**

Check that all these show "On":

- Real-time protection

- Cloud-delivered protection

- Automatic sample submission

- Tamper protection

Step 2: Enable Controlled Folder Access

**Windows Security** → **Virus & threat protection** → **Ransomware protection**

Enable "Controlled folder access"

**Note**: This may block legitimate applications. Add exceptions for business software that needs access to protected folders.

Step 3: Check Exploit Protection

**Windows Security** → **App & browser control** → **Exploit protection settings**

Keep default settings unless you have specific compatibility needs.

Step 4: Verify Firewall

**Windows Security** → **Firewall & network protection**

All network types (Domain, Private, Public) should show firewall "On".

Step 5: Check for Updates

**Windows Security** → **Virus & threat protection** → **Protection updates**

Definitions should be less than 24 hours old. If older, check for update issues.

Step 6: Run a Scan

**Virus & threat protection** → **Quick scan** (for speed) or **Full scan** (for thoroughness)

Run a full scan monthly, quick scans happen automatically.

Verifying Your Protection Works

EICAR Test File

The EICAR test file is a harmless file that all antivirus should detect:

1. Go to [eicar.org/download-anti-malware-testfile](https://www.eicar.org/download-anti-malware-testfile/)

2. Download the test file

3. Your antivirus should block or quarantine it

4. If nothing happens, your protection isn't working

**Test this monthly** to verify protection is active.

Simulated Attacks

For more thorough testing:

- **Microsoft Attack Simulator** (Defender for Business): Simulates phishing and attack scenarios

- **Atomic Red Team**: Open-source tests for security controls (technical)

- **Purple Knight**: Free Active Directory security assessment

Independent Test Results

Check how your antivirus performs in independent tests:

- **AV-TEST** ([av-test.org](https://www.av-test.org)): Regular testing of major products

- **AV-Comparatives** ([av-comparatives.org](https://www.av-comparatives.org)): Detailed protection tests

- **SE Labs** ([selabs.uk](https://selabs.uk)): UK-based testing lab

Windows Security consistently scores well in these tests—usually top tier.

Beyond Antivirus: Defence in Depth

Endpoint protection is one layer. A proper security posture includes:

Layer 1: Prevention

- **Updates**: Patched systems close vulnerabilities

- **MFA**: Blocks credential theft

- **Email filtering**: Stops phishing before it arrives

- **Web filtering**: Blocks malicious sites

Layer 2: Protection

- **Endpoint protection**: Stops malware that gets through

- **Encryption**: Protects data if device is stolen

- **Firewall**: Controls network traffic

Layer 3: Detection

- **EDR**: Identifies sophisticated attacks

- **Logging**: Records activity for investigation

- **Monitoring**: Alerts on suspicious behaviour

Layer 4: Response

- **Backup**: Recover from ransomware

- **Incident plan**: Know what to do when attacked

- **Remote wipe**: Protect data on lost devices

**Endpoint protection alone isn't enough**. It's one essential piece of a broader approach.

For Macs

Macs need protection too. Options:

Built-in Protection (XProtect, Gatekeeper)

- **XProtect**: Basic malware signatures, auto-updates

- **Gatekeeper**: Blocks unsigned software

- **Notarisation**: Apple checks apps for malware

**Good but not comprehensive** for business use.

Third-Party Options

- **Sophos Home/Intercept X**: Works well on Mac

- **CrowdStrike Falcon**: Full Mac support

- **Malwarebytes**: Good for scanning, less real-time protection

- **Microsoft Defender for Endpoint**: Works on Mac with M365 Business Premium

Authority Resources

- **NCSC Cyber Essentials**: [ncsc.gov.uk/cyberessentials](https://www.ncsc.gov.uk/cyberessentials) - UK government security standard, includes endpoint protection requirements

- **NCSC 10 Steps to Cyber Security**: [ncsc.gov.uk/collection/10-steps](https://www.ncsc.gov.uk/collection/10-steps) - Comprehensive security guidance

- **AV-TEST Business Results**: [av-test.org/en/antivirus/business-windows-client](https://www.av-test.org/en/antivirus/business-windows-client/) - Independent protection testing

- **Microsoft Security Documentation**: [docs.microsoft.com/en-us/microsoft-365/security](https://docs.microsoft.com/en-us/microsoft-365/security/defender-endpoint/microsoft-defender-endpoint) - Official Defender documentation

Your Endpoint Protection Checklist

**If Using Windows Security Only**

- [ ] Verified all protection features are enabled

- [ ] Enabled tamper protection

- [ ] Enabled controlled folder access (with exceptions)

- [ ] Tested with EICAR file

- [ ] Set up monthly full scan schedule

- [ ] Verified definitions are updating

**If Adding Business Protection**

- [ ] Chosen solution appropriate for your needs

- [ ] Rolled out to all devices

- [ ] Configured policies (scan schedules, exclusions)

- [ ] Set up alerting for threats

- [ ] Tested detection is working

- [ ] Trained staff on any new requirements

**Ongoing**

- [ ] Monthly verification (EICAR test)

- [ ] Review threat detections monthly

- [ ] Keep solution updated

- [ ] Annual review of whether current solution still fits

Getting Started This Week

**Day 1**: Check Windows Security settings on all computers (follow configuration steps above)

**Day 2**: Run EICAR test on all machines to verify protection

**Day 3**: Review whether you need more than built-in protection

**Day 4**: If upgrading, sign up for trials of 2-3 solutions

**Day 5**: Document your endpoint protection status

**Monthly**: EICAR test, review any detected threats, verify definitions updating

Endpoint protection is essential but not magic. Combined with updates, MFA, backups, and user awareness, it forms part of a sensible security approach. Whether you use free Windows Security or invest in business solutions, make sure it's actually working—test it regularly.

Frequently Asked Questions

Is Windows Defender really as good as paid antivirus now?

Yes, for detection capability. Independent tests from AV-TEST and AV-Comparatives consistently show Windows Security (Defender) scoring in the top tier. The gap is in management features—paid business solutions offer central dashboards, reporting, and advanced threat response that Windows Security lacks.

Do I need endpoint protection if I have a firewall?

Yes. Firewalls control network traffic but don't stop malware that arrives via email, USB drives, or legitimate websites. Endpoint protection and firewalls are complementary layers—you need both.

What's EDR and do I need it?

EDR (Endpoint Detection and Response) goes beyond blocking known malware—it monitors behaviour to detect sophisticated attacks, records activity for investigation, and helps respond to incidents. Small businesses with simple setups may not need it, but it's valuable if you handle sensitive data or face targeted threats.

Why does my antivirus sometimes miss things?

No antivirus catches everything. New malware ('zero-day') may not be in signature databases yet. Attackers specifically test against popular antivirus before releasing malware. This is why defence in depth (multiple layers) matters more than perfect endpoint protection.

Should I install multiple antivirus products?

No—they conflict with each other, causing performance problems and potential gaps in protection. Use one endpoint protection solution and disable others. Windows Security automatically disables itself when third-party antivirus is installed.

About the Author

CTC Editorial

Editorial Team

The Compare the Cloud editorial team brings you expert analysis and insights on cloud computing, digital transformation, and emerging technologies.