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Tag: CustomerService

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Automation | Customer contact for the AI age

Artificial intelligence (AI) and automation continue to create immense opportunities for UK businesses. However, scepticism still persists around their ability to truly engage with...
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Is Customer Service Ready for AI?

Customer service is an integral part of the customer journey, and brands are constantly finding new ways to up their game, to better understand...
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Oracle Empowers Customer Experience Professionals with New AI Apps  

Innovative commerce, marketing, sales and service apps enable smarter customer experiences that drive tangible and predictable business results Tuesday 2nd May, 2017 - Oracle has...
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The Cloud Bill That Ate My Holiday Budget

FinOps 0
Every December, somewhere between the company Christmas quiz and...

The Great Migration That Never Paid for Itself

FinOps 0
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The Retail Reality Check Cloud Tools That Turn Data Into Customer Loyalty

Business 0
Retail has always been a game of timing, trust,...

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