Tag: CRM
Articles
CRM testing: a six-step guide
CRM testing will help you identify any potential issues before they can cause any damage or disruption in operations.
Articles
Cloud-Based CRM System: Is it Safe and What Are the Benefits?
Broadband internet access has transformed the nature of digital commerce. Unlimited high-speed internet access used to be a commodity only the government, the military,...
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Big Tech Projects | Quick Business Wins are better
I was recently asked a question by an up and coming PM who had been tasked with migrating their business's ERP off an old...
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Chatbot: The revolution and evolution of the AI-powered technology
The way brands and customers interact has evolved dramatically over the past few years. Even phoning up a bank with a simple customer query...
Articles
Will a cloud-based CRM future-proof your business?
Needless to say, in order for a business to thrive in 2018, it must be prepared to utilise the latest technology. Whether it’s big...
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 Why Salesforce’s New Platform Holds the Key to Making the Most of AI
When my colleague Jason Guthrie last wrote about the introduction of Salesforce Lightning a year ago, he described it as the most significant update...
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