Tag: CRM
Articles
CRM testing: a six-step guide
CRM testing will help you identify any potential issues before they can cause any damage or disruption in operations.
Articles
Cloud-Based CRM System: Is it Safe and What Are the Benefits?
Broadband internet access has transformed the nature of digital commerce. Unlimited high-speed internet access used to be a commodity only the government, the military,...
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Big Tech Projects | Quick Business Wins are better
I was recently asked a question by an up and coming PM who had been tasked with migrating their business's ERP off an old...
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Chatbot: The revolution and evolution of the AI-powered technology
The way brands and customers interact has evolved dramatically over the past few years. Even phoning up a bank with a simple customer query...
Articles
Will a cloud-based CRM future-proof your business?
Needless to say, in order for a business to thrive in 2018, it must be prepared to utilise the latest technology. Whether it’s big...
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 Why Salesforce’s New Platform Holds the Key to Making the Most of AI
When my colleague Jason Guthrie last wrote about the introduction of Salesforce Lightning a year ago, he described it as the most significant update...
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Technology
A Business Continuity Cheat Sheet
Right, let's be honest. When you hear "business continuity,"...
Multicloud
Challenges of Cloud & Ultima’s Solution to Transform Business
With the way that AWS and Microsoft dominate technology...
Technology
The Role of Artificial Intelligence in Subscription Management
AI has revolutionised the landscape of sales and reinvented...
Business
Understanding the cloud adoption curve and what the future holds
Globally, strong cloud adoption trends are well established, with...
Automation
AI Build or Buy and the Death of Billable Hours
"The billable hour has been a universal system applied...