Tag: CRM

CRM testing: a six-step guide

CRM testing will help you identify any potential issues before they can cause any damage or disruption in operations.

Cloud-Based CRM System: Is it Safe and What Are the Benefits?

Broadband internet access has transformed the nature of digital commerce. Unlimited high-speed internet access used to be a commodity only the government, the military,...

Big Tech Projects | Quick Business Wins are better

I was recently asked a question by an up and coming PM who had been tasked with migrating their business's ERP off an old...

Chatbot: The revolution and evolution of the AI-powered technology

The way brands and customers interact has evolved dramatically over the past few years. Even phoning up a bank with a simple customer query...

Will a cloud-based CRM future-proof your business?

Needless to say, in order for a business to thrive in 2018, it must be prepared to utilise the latest technology. Whether it’s big...

 Why Salesforce’s New Platform Holds the Key to Making the Most of AI

When my colleague Jason Guthrie last wrote about the introduction of Salesforce Lightning a year ago, he described it as the most significant update...
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