IT

5 Amazing Ways AI is Transforming Online Courses

Misuse of AI can destroy customer loyalty: here’s how to get it right

Beyond The Serverless Trend, Why Conversational Programming Should Be Your Next Focus Area

How to avoid tech paralysis

Why Mass Data Fragmentation Matters

How to Get Boards ‘On Board’ with Innovation Governance

Saving Time and Money with Unified IT

Jumping To ‘False Causes’ At Point Of Failure

The Cloud Has Disrupted Enterprise IT (and ain’t going to fix it)

Three pieces of bad news about botnets you need to know

The Council on Foreign Relations ended 2018 with a report arguing that we need to work towards an internet with zero botnets. Those malicious powerhouses that are each comprised from millions of enslaved devices. Botnets are the bane of the internet.

Email security in the age of cloud

When it comes to sending emails, security is everything but straightforward. As one of the oldest systems that are still widely used across the Internet, email fundamentally lacks any kind of consideration for security or privacy.

Why integrating systems makes visitors feel like VIPs

We all know that first impressions count. And if an organisation fails to make a good one, it can negatively affect their bottom line. Using – and integrating – the latest smart technologies enables organisations to provide the white glove treatment to every visitor.

How Cloud Computing Will Transform Traditional IT in 2019

IT is a field that rapidly changes as software and technology advances. These changes are expected to grow more drastic in the coming year and here are some advancements you can expect to see in IT because of cloud computing.

Increasing dependence on tech demands board-level IT representation

Increasing dependence on tech demands board-level IT representation

Digital transformation is transforming business

We are becoming inured to the word “digital”. Digital clock, digital telephone, digital TV... But “digital transformation” means something far more significant. More than just a technology shift, it implies a profound, cultural revolution.

Why augmented intelligence is integral to customer experience

Customers have so much choice of products and providers. It's easier than ever to change supplier if expectations aren't met. It is vital to delight customers, anticipate requirements and issues they may have. But how can organisations deliver first-class customer service? The answer lies in augmented intelligence.

IT departments are still grappling with cloud and container technology

Blockchain offers truly beneficial advantages in many industries. However just 8% of IT professionals surveyed were prepared to hail it as the most important technology to an IT organisation’s strategy today.

Using cloud analytics to navigate stormy market conditions

These are uncertain times for business leaders during Brexit negotiations. Against this backdrop, the important role of analytics to drive insights, efficiencies and smarter decision-making could not be clearer, yet many companies are still lagging behind in this area.

Embracing an optimistic global IT channel through collaboration

Globalisation is something that IT channel businesses are increasingly embracing in order to remain relevant to their end customers. Powered by the developments and advancements in technology and the internationally focused, outcome-led market we serve, collaboration has never been more critical in order to succeed globally.

Planet of the Apps – taming SaaS Sprawl

Internal technology challenges and IT-mandated policies prevented different departments getting the applications and systems they needed to perform their jobs. Employee’s personal devices were deemed unfit for professional use, and everyone was armed with company-supplied laptops.

Why visibility is key to successful VMware deployments

As IT teams are finding themselves under pressure to ‘do more with less’, the demands on enterprise infrastructure, including compute, networks and storage, are increasing exponentially. Not only is the infrastructure deployment required to be automated, secure and agile but it must also operate at much lower costs.

Close collaboration between IT and business leadership is key to success

Close collaboration between IT and business leadership is key to success

CX Excellence | Identifying the best partner for you

Converged infrastructure | Why you must invest

SEO | Tips to Increase Organic Traffic in 2018

Machine Vs Machine | Marc Wilczek | Link11

Breaking barriers to trust using Robotic Process Automation

The highly challenging global business environment has become even more competitive recently. Technological developments and digital disruptors continue to shape the landscape, against a backdrop of political and economic uncertainty.

Download, Cloud or SaaS? Demystifying ITSM solutions

Businesses considering investing in an IT Service Management (ITSM) solution are faced with a plethora of choices in the marketplace. Before exploring vendors, the decision can be made easier by first considering the type of platform that will work best for the organisation’s needs.

Collaborative CIOs Can Use The Cloud To Empower And Engage The Enterprise

How Fast Is The Modern Office?

We live in an age of instant communication. We can host a meeting with just a few clicks, complete a Google search in 0.5 seconds, and send and receive an email almost instantly. But truly how fast is the modern office? Is it any quicker than 10 or even 20 years ago?