Archive
All opinions
4,384 pieces · page 4 of 147
September 2026
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Microsoft 365 Copilot Business is worth a selective rollout
Microsoft 365 Copilot Business deserves a selective rollout, not an automatic licence for everyone. Assess recurring tasks, checked outputs and the full annual cost before expanding.
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AI agents in IT: how do you measure their impact?
AI agents are starting to take on more of the work inside IT operations, from investigating issues to initiating remediation. That should remove repetitive work from IT teams and get employees back to work faster.
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The March 2027 deadline looms for Britain’s Financial Services firms
All organisations are at risk of falling victim to a cyber attack; it’s not if, it’s when.
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Why engineers plus AI is the perfect pairing for modern IT service support
If you ask any IT leader where the real operational knowledge lives when it comes to keeping environments running, chances are that they won’t point to a platform, a knowledge base or a runbook.
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You’d be surprised at how many outsiders are accessing your systems
Many IT leaders have no idea how many external people hold identity-based access to their apps and data. From contractors and partners to seasonal workers, unmanaged third-party identities create severe "hidden risk" for enterprises. Saviynt’s Daniel Wicks explores how organizations can balance security and agility by tightening external identity governance without slowing down the business.
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When vulnerability databases are no longer enough
Vulnerability management has relied on a relatively straightforward model where vulnerabilities are identified, their severity assessed and those considered most critical for remediation are prioritised.
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Ignore Data Privacy in the Cloud, Lose Customer Trust
As organisations accelerate cloud adoption, customers are paying much closer attention to how their data is being handled.
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Native Agent Identity Is Only Half the Problem
There has been a lot happening in AI identity recently. Apono was acquired by 1Password, which led to the launch of Credential Broker. WorkOS introduced auth.md.
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Why traditional third-party risk management requires reform
In our recent survey of 500 cyber security and third-party risk management (TPRM) professionals across the UK, we found that 82% of organisations experienced at least one supply chain incident over the past 12 months…
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Your company hierarchy could be enabling deepfake fraud
Deepfake CEO fraud works because employees rarely question senior leaders. Verification built into processes, a culture that permits challenge and real-time detection close that gap.
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The hidden cost centre in hybrid cloud AI: why GPU waste is spiralling
Underused GPUs, zombie processes and fragmented telemetry across hybrid environments hide AI infrastructure waste. Linking cost to workload behaviour makes GPU efficiency part of daily operations.
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Why faster code isn't translating into greater AI ROI
AI speeds up coding, but testing, approvals and release management still set the pace. Median enterprise lead times of 30 to 45 days mean the return depends on fixing the Route to Live.
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Why enterprises are stuck in 'maintenance mode' and what it's costing them
Recurring incidents, legacy dependencies and manual processes consume the engineering time meant for transformation. Measuring where that effort goes is the first step to freeing it.
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Why quality needs to be built into cloud transformation
Moving a legacy ERP to the cloud rarely stops at go-live. Testing planned from the start, automation and change impact analysis keep critical processes working through the move and after it.
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The data-reactive business: how real-time data supports reliable AI in production
AI pilots that work in isolation often fail against live systems and stale data. CIOs and CDOs need to move from data-driven to data-reactive, with governance applied at the source.
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“Ask Sarah” is not a knowledge-management strategy
Informal handovers and generic AI tools leave regulated organisations with confident answers nobody can trace. Regulated work needs AI with citations, audit trails and human sign-off built in.
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When paying fails: why UK firms need an alternative ransomware playbook
New UK rules restrict ransom payments and require attacks to be reported within 72 hours. Firms that once quietly paid now need backup and recovery plans that work without the attacker's key.
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AI-fuelled investment fraud: how AI is helping criminals scam entire companies
Deepfakes, cloned identities and fake platforms now work together as one fraud ecosystem. Blockchain tracing helps, but only alongside human judgement and fast cooperation between platforms.
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How AI is redrawing the boundaries of the cloud
AI is pulling work out to the edge. Enterprises now need an everywhere architecture that gives people and agents the same trusted data wherever work happens.
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How can financial institutions modernise without compromising resilience?
Mainframes still power 90 percent of global card transactions. Modernising them means balancing security, DORA and NIS2 compliance, and innovation against decades-old systems.
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Organisations that slow down can get ahead in the AI race amid greater regulation
As the EU AI Act's key provisions take effect, the organisations that gain most from AI may not be the fastest movers but those that fix their knowledge, data and governance first.
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TechCARE: Turning Technology Sales into Long-Term Customer Relationships
How TD SYNNEX TechCARE puts vendor-certified support behind the Microsoft, AWS, NetApp and Palo Alto Networks solutions partners sell, and turns a one-off deal into a lasting customer relationship.
August 2026
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Why AI is the Ace in the hand of the MAG7
The US controls around 75% of the world's AI compute and the Magnificent 7 are reshaping the data centre market. Why the humble AI token could redraw cloud economics.
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The hidden application bottleneck in digital transformation
Digital transformation stalls not on infrastructure but on applications, the most complex and time-consuming part. Why application packaging must move to industrial scale, and where agentic AI fits.
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When AI is cleared for take-off, but it’s not reaching cruising altitude
Enterprises are deploying AI on GPU-rich cloud infrastructure, yet models underperform because data cannot move fast enough to where the models actually run. Why data movement, not compute, is the real constraint on AI performance.
June 2026
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Why the Services Value Cycle is the New Margin Engine
Services now account for 51% of global IT spend — but margin pressure, capacity limits, and skills gaps make it nearly impossible to capture that opportunity alone. Stephen Ennis, VP Services Europe at TD SYNNEX, explains how the Services Value Cycle turns service delivery into a repeatable margin engine for channel partners.
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The AI question is the cloud question wearing a new coat
AI in 2026 is the cloud bet of 2010 wearing a new coat. The firms that win will be the ones who spend on their people, not just the kit.
May 2026
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AI search has already noticed the London Bubble Fallacy
I ran fifteen prompts through Google AI Mode about UK B2B technology media. The most diagnostic answer came back with no citations at all, and quietly named the bias the industry has been too polite to call out.
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I tried to predict 2025 from 2015, and 2026 has marked my paper
I wrote about 2025 back in 2015. A year past the line, here is what I got right, what I got wrong, and what it means for an AI strategy in 2026.