Zoom is making its AI notetaker work across Microsoft Teams and Google Meet, not just its own meetings. A set of updates announced today extends the company's AI Companion features to mobile devices, connects meeting intelligence to enterprise data sources including Salesforce, Workday, and ServiceNow, and opens Zoom's conversation layer to third-party AI tools via the Model Context Protocol.
The centrepiece is My Notes on mobile, arriving later this month for paid Zoom Workplace subscribers or as a $10 per user per month standalone. The mobile version records, transcribes, and summarises conversations across Zoom, Microsoft Teams, Google Meet, and in-person sessions, with notes syncing between devices. Workflow triggers, which can fire follow-up emails or task creation, now run directly from within meetings on desktop.
Russell Dicker, chief product officer at Zoom, said: "Work happens everywhere, and now notetaking can come with you, enabling you to never miss an important insight or key decision, whether in a virtual meeting or a spontaneous coffee shop meet up. My Notes is a key part of taking conversations to completion, which allows work to move forward seamlessly, so you can focus on the people in front of you instead of worrying about how to reconstruct the conversation context later."
"Work happens everywhere, and now notetaking can come with you, enabling you to never miss an important insight or key decision, whether in a virtual meeting or a spontaneous coffee shop meet up"
"My Notes is a key part of taking conversations to completion, which allows work to move forward seamlessly, so you can focus on the people in front of you instead of worrying about how to reconstruct the conversation context later."
The agentic search update runs deeper into the enterprise data stack. AI Companion can now query more than ten third-party platforms simultaneously, with extended capabilities covering specific Salesforce account records, Workday employee data including time-off balances, and ServiceNow ticket status. The aim is to replace the context-switching between tools that typically follows a meeting.
For developers, Zoom has launched a plugin for OpenAI Codex that draws on the agentic search layer, pulling meeting notes and decisions directly into coding environments. Alongside that, Zoom has extended its MCP Server to let third-party AI tools consume conversation intelligence and workflow automation.
Zoom also renamed Zoom Docs to Zoom Canvas, repositioning it as a structured workspace where meeting outputs feed into living documents and project plans.
