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Parloa
Amplify your customer service experience with a team of personal AI agents. Leverage the full power of generative AI for contact center automation.
Parloa is listed under Contact Centre Solutions (CCaaS) in the Compare the Cloud directory, with headquarters in Primary Schönhauser Allee 9 Berlin, BE 10119, DE.
Listed in Contact Centre Solutions (CCaaS) , AI & Machine Learning , Compliance & Governance Tools , Cybersecurity Solutions
Added to the directory
Services
Artificial IntelligenceTelephonyConversational AIVoice AIGenerative AIcustomer service automationcontact centermachine learningenterprise platformcontact center platformchatbot servicesaugment agentsmessenger automationand low-code frontend
411 Employees
2018 Founded
Primary Schönhauser Allee 9 Berlin, BE 10119, DE Location
About
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.
| Primary category | Contact Centre Solutions (CCaaS) |
|---|---|
| Also listed in | AI & Machine Learning , Compliance & Governance Tools , Cybersecurity Solutions |
| Headquarters | Primary Schönhauser Allee 9 Berlin, BE 10119, DE |
| Founded | 2018 |
| Team size | 411 |
| Certifications | ISO 27001, PCI DSS, SOC 2 Type I, SOC 2 Type II |
| Website | http://www.parloa.com |
| Added to the directory |