Unified Communications (UCaaS)

Tinkle

Tinkle supplies a cloud communications and customer experience platform exclusively through certified service providers and channel partners. Tinkle Manager lets resellers provision customers, manage numbers, port numbers, deploy services and bill from one system. Tinkle CX covers cloud voice and CX delivery, Tinkle for Teams adds voice to Microsoft Teams, and Meeting Insights transcribes and summarises meetings with keyword tagging. Tinkle AI gives channel partners a low-code interface to build and orchestrate AI agents that handle customer conversations. VOCA turns Microsoft Teams into an omnichannel contact centre with skills-based routing and real-time reporting. Tinkle also resells Akixi, Audiocodes and Acronis through its partner programme.

Unified Support

VEI Global

VEI Global is an ISO 9001 certified provider of managed ICT services and B2B telecommunications, headquartered in Clane, Co. Kildare, with an office in Manchester. Founded in 2010, the company designs, installs and manages LAN and Wi-Fi networks, GSM in-building solutions, SD-WAN, network security and business VoIP for multisite organisations across Ireland, the UK and Europe, and has deployed more than 20,000 wireless access points. Its clients include Pfizer, Hertz, Lidl and Technological University of the Shannon, spanning retail and hospitality, healthcare and pharmaceutical, government and education, manufacturing, and transport and logistics sectors. VEI Global is a partner of HPE Aruba Networking, Cisco, Arista, Microsoft and Zyxel.

Voice IP

Voice IP supplies telecommunications, CCTV, door access control and lockdown alert systems to residential and commercial clients across the UK. Founded in 2006, the company installs Mitel and Wildix cloud and on-premise phone systems, LG iPECS telephony, Hikvision and Verkada CCTV cameras, and structured cabling. Voice IP also provides installation, maintenance and monitoring services, plus integration between call recording systems and Intelliflo Connect for automatic upload of client call audio. The company serves clients nationwide.

Wavenet Connected

Wavenet Connected is a specialist division for the flex space sector. Working across the UK, we support landlords and their building assets with technology solutions that help attract and retain tenants. Building on a strong legacy of over 15 years supporting commercial real estate landlord, Wavenet Connected serves more that 6,500 tenants and 30,000 end users across seven million sq ft of office space. Our onsite experience managers, engineers, and account managers make the difference, deliveri

proAV

proAV designs, integrates and supports audio visual and unified communications systems for organisations worldwide. The company operates a 24/7 global help desk and has delivered more than 700 projects outside the UK across more than 80 countries. Recent case studies include AV installations for TU Dublin teaching spaces, Aviva broadcast suites, Fulham Pier, Aston University and the Isaac Newton Institute. proAV holds EcoVadis Silver recognition, placing it among the top 15 percent of companies globally for environmental and social performance.