Unified Communications (UCaaS)

United IT and Consultancy

1plex

1plex is a Microsoft Teams specialist based in Cambridge, designing, deploying and supporting Microsoft Teams Rooms, unified communications, enterprise telephony, contact centre solutions and collaboration spaces. The company has delivered projects across Europe, Asia, North America and Australia, and uses Teams analytics to monitor call quality, room and device usage and environment performance. As a certified Microsoft Partner, 1plex works with an ecosystem of technology partners spanning meeting room hardware, audio and video systems, and enterprise voice and contact centre platforms, integrating third-party hardware and software alongside Microsoft Teams for its customers.

Aerial Direct

Aerial Direct are an award-winning mobile communications provider with over 30 years’ experience. Explore our wide array of telecom services available today.

Alertive

Alertive is a workforce orchestration platform built for NHS and healthcare organisations, combining clinical communication, workforce coordination, clinical alerting and operational workflow tools in a single connected platform. The system replaces legacy bleeps and pagers with secure, role-based communication and supports structured escalation, response options and timing capture to give teams visibility of how work moves through care pathways. Alertive integrates with EPR and other clinical systems to bring patient or workflow context into communication pathways. The platform serves hospitals and NHS staff, and includes tools for specialty referral workflows and escalation coordination across high-pressure care environments.

AvePoint

Protect your data with AvePoint's unified platform for enterprise-grade data security, backup, recovery, and governance across multi-cloud environments.

Best4Systems

Best4Systems supplies business headsets, VoIP telephones and video conferencing hardware to organisations across the UK. The range includes headsets from Jabra, EPOS, HP, Poly, Yealink and Plantronics, SIP and IP phones for VoIP platforms and unified communications, and Microsoft Teams certified meeting room hardware such as the Yealink MVC and Jabra PanaCast video bars. The company also sells refurbished telecoms equipment with a 12-month warranty, alongside IT equipment procurement and workplace collaboration systems for meeting rooms.

BlueSky Unified Communications

BlueSky Unified Communications is a telecommunications provider based in Newport, South Wales, supplying and supporting SMEs with unified communications solutions. Its services include handsets and headsets, call recording, call monitoring and reporting, mobile extension, webinar and video conferencing, website integration, door entry systems and PCI compliance. The company conducts connectivity assessments before deployment and operates data centres to support cloud-based telephony.

Claritas

connecting people securely online

CloudCall

Communications platform integrating voice, SMS, and messaging directly into CRM systems for recruitment and sales teams.

Dragonfly Managed Technology

Dragonfly Managed Technology provides managed print, business telecoms and business process automation for multi-site UK organisations. The company operates from hubs in London and Kent, consolidating printer fleets, call systems and administrative workflows under a single service level agreement. Its services include GDPR-compliant print workflows, barcode labelling systems for industrial and logistics operations, unified communications covering voice, video and messaging, and Microsoft Teams phone integration for remote teams. The company also builds automated Making Tax Digital document processes for HMRC compliance and audits client print and telecoms contracts to identify hidden costs.

Exchange Communications Ltd

Exchange Communications is an Aberdeen-based telecommunications provider delivering unified communications, cloud telephony and managed services alongside smart building technology, in-building cellular coverage (DAS) and IoT solutions. It designs, installs and supports connectivity systems for organisations requiring continuous network access, working across aviation, public sector, hospitality, commercial and luxury residential sectors, with clients including Battersea Power Station, Chelsea Barracks and Glasgow Airport.

Extera

Extera supplies communication systems for single offices and multisite, multinational businesses, covering basic telephony through to enterprise-wide unified communications and fixed mobile convergence. Its offer includes business lines, mobiles, calls, broadband, leased lines and MPLS, sourced through suppliers including Openreach, Virgin, TalkTalk, Vodafone, Virtual1, Gamma and Daisy. Extera installs and configures systems using its own trained engineers, and supports ongoing administration, moves, adds and changes, plus break-fix maintenance during office hours or 24/7. The company also supplies data cabling and Fortinet firewalls, either supply-only, managed or co-managed.

Future Voice

Future Voice provides business-to-business communications, taking a consultative approach to telephone systems, unified communications and contact centre issues for its clients. The company has over twenty years of experience and holds vendor relationships with 8x8, RingCentral, Avaya, Zoom and Dialpad, positioning itself as vendor-agnostic in recommending solutions. Its portfolio extends beyond voice and connectivity to data back-ups and cyber security, alongside 24/7 support. Future Voice has won Best Reseller Technical Support & Engineering Team for two consecutive years, 2025 and 2026, and industry awards including Technology Reseller Awards' Project of the Year.

Holler Technology

Holler Technology delivers cloud communications, IT support and security services for UK businesses. The company combines on-premise and cloud voice systems, Microsoft 365 and Teams support, IT support, access control and CCTV under one managed service. Holler's support team is based in the UK, providing contact by phone, email, WhatsApp or web chat, and clients can work with a consistent point of contact once assigned. The company positions its services around cloud voice connectivity, outsourced IT and security for growing organisations.

Hybrid Communications Limited

Brighton-based telecommunications provider offering a unified communications platform, HybridFlow, combining phone systems with email, social media, messaging apps, webchat and AI chatbot channels. Also supplies business internet connectivity, SIP trunks and numbering, helpdesk support and business energy services, tailoring solutions for businesses of all sizes whose teams work across office, home and mobile locations.

Infiinite

Infiinite provides managed IT, consultancy, licensing, networking, security, procurement, communications and web services to businesses in Hampshire. The company assists with implementing new technology, migrating existing systems, and modernising IT operations, and supports software licensing requirements alongside networking and security work. Its communications offering covers unified communications, and its web team builds and hosts business websites. Infiinite works with clients on an ongoing basis, providing a dedicated IT specialist to guide procurement and system decisions. Based in Fareham, the company positions itself as a single point of contact for a business's IT needs across these service areas.

Kaptec

Kaptec provides independent advice on unified communications and modern workplace solutions, recommending technology from a range of suppliers rather than a single vendor. The company helps clients improve employee productivity and collaboration across locations and platforms while maintaining system and data security. Kaptec supported the Hodson Bay Hotel Group in upgrading its telephony system, and it delivers services through a network of professional partners worldwide. A quoted client, the Group IT Manager at Hodson Bay Group, describes Kaptec as easy to work with, flexible and expert in its field.

Openvoice

Openvoice is a unified communications provider based in Yorkshire, specialising in the OpenScape Business platform from Unify. The platform is hosted in the company's UK data centres and supports up to 2,000 users, with the Unify heritage tracing back through more than 5,000 patents. Openvoice manages projects from planning through delivery and offers dedicated support for schools and academies, alongside solutions for home and remote working. The company has more than 12 years of industry experience and provides UK-based support answered by professionally accredited Unify engineers.

Oricom

Oricom specialises in the design, supply, installation and support of telecoms and IT, including unified communications, managed IT support, contact centre solutions and network services. The company's unified communications offer covers mobile phones, HD telephony, Voice over IP strategy and collaboration platforms, and it also provides print and copier solutions, online meeting and conferencing tools, and network cabling. Oricom is based in Irvine, Ayrshire, with a further office in Edinburgh, and has over 13 years of experience, reporting that more than 70 percent of its clients have worked with it for five years or more.

Pentima

Pentima is a London-based trusted advisor consultancy in the IT, telecommunications and cloud sectors, providing services based around data, voice and cloud solutions. The company helps clients procure technology through an as-a-Service model, offering contact centre, unified communications, data centre services, cybersecurity, connectivity and SD-WAN solutions. Pentima was founded in 2014 by Jeff Heard, who previously worked at Vodafone Corporate and in fixed line telecoms services, and Dom Sullivan later built out its cloud migration consultancy arm. The company positions itself as a guide through the growing complexity of IT procurement decisions.

SCB GLOBAL

SCB Global is a Microsoft-first communications provider that simplifies enterprise communications by integrating voice, CX functionality and AI intelligence into a single seamless experience within Microsoft Teams. It serves organisations across 182 countries, helping them reduce complexity, scale globally and unlock the full potential of their Microsoft investment through native Azure-hosted solutions.

Sipcom

Sipcom, an Advania company based in Cardiff, provides unified communications services built around Microsoft Teams. Its HALO Platform delivers Operator Connect, white-label Direct Routing and Teams managed services, alongside contact centre, recording and analytics solutions. A five-phase transformation journey covers planning, transition, adoption, support and scaling, with BYOC, BYOT and BYOR options to migrate customers from existing carriers, trunks and devices.

Techland

Techland, now part of the EnableX Group, supplies channel partners with unified communications enablement technologies, along with support, installation and managed services. The company is the only Gold Partner of Ribbon Communications in the UK and Europe, distributing Ribbon Connect SBC-as-a-Service for simplifying Microsoft Teams Phone System deployments, and is a managed services distributor partner for Oak Innovation and SwoopDatacom. Techland supports reseller partners with pre-sales, quoting and technical support across SBCs, SD-WAN and IP phone estate management, serving SMB, SME, global enterprise, service provider, public sector and defence customers.

Telixica

Telixica provides a cloud-based communications platform for UK businesses, combining telephony, messaging and collaboration in one workspace. The service includes a cloud phone system requiring no on-site hardware, desktop and mobile apps, call recording, auto attendants, smart call routing and voicemail transcription. CRM integrations and Microsoft Teams support link calls with existing tools, while analytics such as live wallboards, queue monitoring and executive dashboards report on performance.