Contact Centre Solutions (CCaaS)
Cloud contact centre and customer service platforms
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IP Integration
IP Integration helps enterprise organisations enhance customer experience and operational performance using AI-powered Contact Centre and IT solutions.
Care Micro Systems Ltd
Care Micro Systems were established in 1992 supplying and supporting IT hardware for the public and private sector. They continued to expand into the software support area and then into cloud based services becoming one of the first Microsoft Cloud Accelerate partners in the UK. The proud, Yorkshire-based company has their head office in Scarborough. For customers who require full UK or European onsite coverage, they have a wide network of carefully selected partners to assist.
nexian
nexian is a leading digital services provider dedicated to revolutionising professional service firms through innovative technology solutions. Our ethos is rooted in the belief that technology should be a strategic enabler, not just a support function. Core Offerings: Consultancy Business Analysis Practice Management Software Implementations AI Solutions Process Automation Data Governance and Modernisation Cybersecurity and Compliance At Nexian, we work hand-in-hand with our clients, following these key principles: Tailored Solutions: We craft bespoke technology strategies aligned with each firms unique needs and goals. Innovation-driven: We leverage cutting-edge technologies to keep our clients ahead of the curve and the competition. Holistic Approach: We address all aspects of IT infrastructure, from foundational systems to advanced analytics. Continuous Support: We provide ongoing guidance and support to ensure long-term success, beyond our own implementations. Our unique offering combines deep industry knowledge with technological expertise, enabling us to deliver solutions that truly transform professional services firms. We believe that by optimising IT operations, automating processes, and harnessing the power of data, professional service firms can significantly enhance their efficiency, client service, and competitive edge. Nexian specialises in serving: Law Firms Accountancy Practices Corporate Finance Firms Whether youre looking to streamline operations, enhance data security, or leverage AI for better decision-making, Nexian has the expertise to guide your digital transformation journey. Ready to revolutionise your firms technology strategy? Contact our team today at 0121 289 3434 for more information on how we can empower your business for the digital age.
Advance Computer Centre Ltd
Advance Computer Centre Ltd is an IT services company offering a full range of services in the following areas: IT Help Desk (Server, Network and Desktop Support) Hosted Emails Hosted Backup Hardware Sales & Maintenance Formed in 1987 we work with small and medium sized business across the UK. We have designed a system which gives our clients a demonstrable year on year return on investment and allows them to manage their business without boundaries whilst we give them a strong platform to operate from. We aim to be at the forefront of our industry and continuously analyse and improve our services so our customers can enjoy an IT system that enables them to do more. Customer services is at the centre of everything that we do and has allowed us to remain successful and grow on a yearly basis. For more information please call 0208 5188 353, email info@accldn.co.uk or visit our website on www.accldn.com
Central Technology Ltd
Central Technology provides a partnership approach to IT solutions, offering Managed IT Support, Cloud, Cyber Security and Telecom Solutions to make a real difference and help take your business to the next level. With offices located in Chesterfield, Leicester and Dorset, Central Technology are able to offer end-to-end IT solutions to businesses nationwide spanning across a variety of sectors including: education, manufacturing, healthcare, professional services and legal. With over 20 years experience in the IT Support/MSP industry, our success and growth is down to our committed and brilliant team who continue to provide the support our customers need. Our extensive range of solutions can help you protect and scale your business through our award-winning IT capabilities. Why choose CT? Partnership approach – By choosing to work with CT, their support forms an extension of your team. Working together to drive success in your business through technology. UK-based data centre infrastructure - CT’s network utilises four major data centre locations across the UK, complimented by a NOC and DR site at our Head Office. Extensive, detailed onboarding service - Early Life Support is a unique process that CT embeds into all new IT Support customers to enable a smooth and controlled handover of the service even before the signing of a contract. Dedicated professionals – CT’s 4-star UK-based service desk is always on hand for your IT issues and queries. Managed IT Support packages include a dedicated Service Manager and Account Manager to ensure your supported end-to-end with your solution. Cyber security is key – CT hold a Cyber Security Essentials Plus certification along with ISO9001 and ISO27001 which sets the standard for customers. Get Cyber Essentials ready with the Cyber Security Review, which ensures your organisation has all the requirements in place to pass any upcoming security audit. We only work with the best to provide top-tier solutions.
Conversant Technology
Conversant Technology empowers businesses with digital-first communication solutions, built on the strength of Microsoft Teams. We eliminate the complexity of managing multiple systems by providing a fully unified, omni-channel experience—connecting voice, contact centre, social media, and interaction recording in one place. Our C360 platform gives you complete visibility and control over every communication channel via a single, intuitive dashboard—enhanced with Power BI reporting and actionable analytics. Whether youre looking to streamline customer interactions, improve team performance, or unlock the full potential of Microsoft Teams—we’re here to help. Are you a reseller or service provider? We also partner with channel businesses across the UK, Europe, and North America. Our partner programme offers everything you need to grow recurring revenue with high-demand Microsoft Teams solutions - https://www.conversant.technology/become-a-partner/ Get in touch today—whether youre buying, reselling, or building with us.
Bullhorn
Bullhorns core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.
SERVICEWARE
Serviceware stands for a unique solution and consulting offering for the digitization and automation of service processes, which companies can use to increase their service quality and lower service costs. We support you with our all-in-one package: from strategy development to deployment of the right solution all the way to managed services. With our solutions, you can overcome all the daily challenges in various service areas: ► Do your employees require new hardware? Do you face the same customer inquiries over and over again? Centralize your internal and external service inquiries in one system with Serviceware Processes. More than 1000 companies already put their trust in this solution. ► Do you know your service costs created by IT, HR or in customer service? Serviceware Financial will provide transparency. Four of the seven largest German companies already rely on our financial management solution and manage their costs in an efficient and comprehensible manner. ► Do you have to process countless customer request every day? Then Serviceware Knowledge will help you. The knowledge management solution maximized your response rate significantly and – by extension – customer satisfaction. A large food trading company already profits from the advantages of this smart solution and was able to increase its quota by 40%. ► Plan your available resources as efficiently as possible and save time and money each step along the way. That is what Serviceware Resources is for. One of the largest care facilities in the Netherlands increased its productivity by 10% by using this software. ► Consolidate all aspects of corporate planning and create reliable reports and analyses with Serviceware Performance. Create a service experience for your clients and your employees - and become a service hero! Visit: www.serviceware-se.com Current vacancies: https://serviceware-se.com/careers/careers-at-serviceware
CencomIT
CencomIT Based in the UK is recognised as a leading provider of Third Party Maintenance., engineering and ITAD. Our great people are ready to support your team, when IT really matters.
Calibre Connections
A comprehensive website template framework built with Squarespace 7.1
Nayax
Nayax offers a complete payment & management solutions including cashless payment acceptance, management suite, and customer loyalty all in one place!
Trig Point Consulting
Expert consultancy and project management, guiding you step by step towards transforming your telecoms, digital communication services and processes.
Talkdesk
Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.
Activeo (EN)
Helping you achieve excellence in relationships!
Cosm
Cosm is a global technology company delivering immersive experiences for Sports and Entertainment, Science and Education, and Parks and Attractions.
B'yond Platforms
Discover innovative communication platforms with B'yond Platforms that enhance collaboration and streamline your business processes.
IP Telephone Systems
IP Telephone Systems Powering Business Communications Powering Business Communications Take My Business To The Cloud Traditional On Premise System How Can We Help You? We have over 120 years of experience and expertise in the telephony industry Cloud
Taazaa
Taazaa Inc, a leading custom software development company based in Ohio, USA. Reach out to info@taazaa.com for innovative software solutions tailored to your needs.
AI-Powered CX Ecosystem
Puzzel is the AI-native Customer Experience (CX) ecosystem designed for you, helping agents deliver faster and more human service at scale. All with less effort and more impact.
Alepo
Delivering solutions for CSPs that enable rapid monetization, reduce operational costs, and enhance customer experiences.
1Channel
1Channel is a complete tech stack for sales force automation, CRM, loyalty programs, and retail execution. Optimize operations, boost productivity, and drive growth with ease.
Amity Robotics
The Amity Robotics platform redefines customer engagement, delivering personalized, efficient, and interactive solutions across Airports, Shopping Complexes, Hotels, and Hospitals.
Digital Island telecommunications
Let's talk about business telecommunications. We tailor internet, phone and mobile solutions; we're experts on VoIP, Cloud PBX and fibre connections.
Droisys
Transform your business with AI, ML and digital innovation For over two decades, we’ve empowered Fortune 100 and global organizations across high-tech, fintech, gaming, pharmaceutical, government, and more to thrive in the digital age. Contact us We
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