Andrew Hart is Head Of Architecture (Europe) at Bluewolf, an IBM Company, and a Salesforce Certified Technical Architect. He has been working in customer experience excellence for nearly 19 years.
When my colleague Jason Guthrie last wrote about the introduction of Salesforce Lightning a year ago, he described it as the most significant update...
The idea of uprooting entire sustainability initiatives that took years to formulate and deploy is unsettling for businesses but, in truth, it doesn’t have to be so revolutionary.