Jeremy Payne

Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Core technologies include contact centre, attendant console, predictive outbound dialler, knowledge management, IVR and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 800 dedicated staff across the company’s international operations.

Stay connected:

Featured Stories:

AI in the Contact Centre – Striking a Balance

The ongoing advance of artificial intelligence (AI) represents a...

AI in the Contact Centre – Striking a Balance

The ongoing advance of artificial intelligence (AI) represents a real opportunity for organisations to offer enhanced customer service levels without increasing business cost. There...

Popular articles

AWS Braket Unlocks Quantum Computing

The present and future of computing are very intriguing....

Business Needs AI Now More Than Ever

No, AI in the workplace wasn’t just a ‘flash...

Three Cloud Challenges Leaders Can Learn for AI

The launch of Amazon Web Services (AWS) in 2006...

Impact of IoT on Future Web App Development

The increasing usage of IoT in web app development...

Generative AI Unlocking Quantum Computing Data Potential

In the modern world of technology, two transformative forces...