Richard Burton

Technology Director at Utilize

Stay connected:

Featured Stories:

How a customisable ITSM solution can be a platform for success

Customer satisfaction is a key goal for any Managed...

How a customisable ITSM solution can be a platform for success

Customer satisfaction is a key goal for any Managed Service Provider (MSP). If the client is not happy with the service being offered, they...

Subscribe

Popular articles

A Business Continuity Cheat Sheet

Right, let's be honest. When you hear "business continuity,"...

Challenges of Cloud & Ultima’s Solution to Transform Business

With the way that AWS and Microsoft dominate technology...

The Role of Artificial Intelligence in Subscription Management

AI has revolutionised the landscape of sales and reinvented...

Understanding the cloud adoption curve and what the future holds

Globally, strong cloud adoption trends are well established, with...

AI Build or Buy and the Death of Billable Hours

"The billable hour has been a universal system applied...