Explore our latest insights on cloud computing, digital transformation, and enterprise technology.
Compares Google Workspace and Microsoft 365 Business plans for UK startups with 5 to 20 staff. Breaks down GBP pricing including VAT, storage costs, add-ons, and the hidden extras that push monthly bills beyond the advertised per-user rate.
Walks UK mid-market retailers through building a customer data platform that complies with PECR and UK GDPR. Covers platform selection between Segment, HubSpot, and Bloomreach, consent management, data residency, ICO enforcement priorities, and the specific traps in direct marketing law that CDP projects routinely fall into.
Compares iManage Work, NetDocuments, and SharePoint Online as document management systems for UK law firms under 50 fee earners. Covers legal-specific features, SRA compliance, pricing in GBP, email filing, matter-centric organisation, and the hidden costs that push SharePoint beyond its headline price.
Compares Sage Accounting, QuickBooks Online, and FreeAgent for UK sole traders and micro-businesses filing Self Assessment. Covers full GBP pricing after introductory periods, Making Tax Digital for Income Tax readiness from April 2026, bank feeds, invoicing, and the NatWest free FreeAgent deal.
Gives UK small business owners a structured way to evaluate their local IT support company. Covers Cyber Essentials certification, CompTIA qualifications, SLA expectations, contract red flags, security basics, and the questions your IT company should be able to answer without hesitation.
Shows UK MSPs with under 10 staff how to use automation and AI tooling to compete with larger providers. Covers ConnectWise Asio RPA and AI scripting, Datto Autotask Cooper Copilot for smart ticket triage, NinjaOne per-endpoint RMM, and Halo PSA all-inclusive pricing. Includes what to automate first, what the tools actually cost, and where small MSPs waste time.
Walks UK small business owners through the red flags hiding in their IT support contracts. Covers the difference between response time and resolution time SLAs, auto-renewal clauses, hidden costs for backups and out-of-hours work, punitive exit fees, credential hostage tactics, and the legal protections available under UCTA 1977 and the Consumer Rights Act 2015.
Gives UK mid-market IT directors a structured approach to vetting managed service providers on security. Covers the differences between Cyber Essentials Plus, ISO 27001, and SOC 2 Type II. Explains the NCSC MSP guidance published in late 2025, NIS Regulations obligations for MSPs, incident reporting requirements, and the specific due diligence questions that separate competent providers from those trading on trust.
Examines why regional UK IT providers in cities like Birmingham and Manchester often deliver better value and service to SMBs than London-headquartered MSPs. Covers the 15 to 25 per cent London pricing premium, the on-site response gap, operational overhead differences, local business community knowledge, and the practical disadvantages of paying London rates for remote support you could get cheaper and faster from a provider round the corner.
Walks 5-person UK MSPs through building a Cyber Essentials certification practice. Covers the choice between becoming an IASME certification body and partnering with an existing one, assessor qualification requirements, the CyberSmart automated platform, pricing structures from £500 guided self-assessment to £2,000-plus for Cyber Essentials Plus, margin calculations, and how to package certification alongside ongoing compliance monitoring as a recurring revenue stream.
Examines why UK small businesses that rely on an informal or legacy IT contact for their technology needs are at risk when moving to cloud platforms like Microsoft 365 or Google Workspace. Covers the specific skills gap between on-premises network administration and cloud identity, security, and collaboration management. Provides a checklist for assessing whether your current IT person can handle cloud, explains the risks of getting it wrong, and offers a script for having the transition conversation honestly.
A technical guide for UK mid-market IT directors managing two or more external IT providers. Covers the specific failure modes of multi-vendor arrangements — incident ownership disputes, security responsibility gaps, and compliance blind spots — and provides a practical framework for structuring vendor relationships using SIAM governance, RACI matrices, and contractual accountability. Includes a responsibility matrix template, risk assessment for common gap areas, and guidance on controller obligations under UK GDPR when data flows across multiple processors.