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Transforming customer engagement with omnichannel solutions

In today's business landscape, the importance of delivering exceptional...
Cloud

SD-WAN: the marketing myth

We have seen a huge surge in a new...
Articles

The Importance of UI and UX in Driving Better Collaboration

Collaboration technology is key to facilitating information management and...
Front Page

To keep the botnets at bay: regulate or innovate?

As disruptive technologies such as 5G launch, the number...
Articles

Untangling home mesh Wi-Fi networks

It’s the ultimate twenty-first century gripe – the internet is lightning fast in the front room, but slows to a crawl in the bedroom. Suddenly that tablet you got specifically to watch Netflix in bed doesn’t seem like such a sound investment.

Top 3 Digital Solutions for the Legal Sector

Front Page Ben Johnson -
How the legal industry can benefit from embracing the revolutionary digital technologies that will help improve performance, efficiency and accuracy. Improving business efficiency is a...
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China’s Silk Road – Globalised Digital Trade and Intercontinental Business Interactions

Front Page China Telecom Europe -
China’s ‘Silk Road’ has hit the headlines recently regarding its impact on business relationships and industrial growth in the present climate of the commercial...
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Forget Forms, Conversation is King

Comms Jiaqi Pan -
The marketing industry has experienced digital disruption like no other. The need to innovate, re-think, and reinvent is constant and has been amplified as...
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How the cloud is creating new services, and changing the way businesses buy comms services

Front Page Justin Hamilton-Martin -
One of the many areas where cloud innovation is having a big impact right now is business telephony services, perhaps more correctly called comms...
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Searching for the Right Help Desk Software

Articles Robert Cordray -
The right help desk software can make a huge difference in the success and bottom line of your firm or business. In fact, some...
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The Move From Working For IT Services to With Them

Front Page Gordon Davey -
Having recently made a move from working for IT services vendors for many years, to work in a corporate IT department, I have to...
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Who owns Your App? 

Articles Nick Thompson -
Post Brexit, venture capitalists are still pouring money into tech start-ups, creating fantastic opportunities for innovative businesses.  Even with funding, however, turning innovative ideas...
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The Top 5 Factors to Consider Before Purchasing CRM Software

Front Page Robert Cordray -
Customer satisfaction is, no doubt, a key factor common in all thriving businesses. Therefore, how you deliver your product to the market is just...
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What are the Brexit Costs (and Benefits) to Digital and Technology Companies?

Front Page Ben Martin -
Short term profits rise – longer term hit to profitability  It was been well documented that the Digital and Tech sector will be hard hit...
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What to Look for in a Unified Communications Solution

Front Page Mike Constantine -
The range of choice for businesses looking for a unified communications (UC) provider has never been greater. A few years ago, ‘unified communications’ was...
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